Assistant GM — Lead Teams, Elevate Guest Experience

Buffalo Wild Wings; Lancaster (Lancaster County); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Weekly Pay

Bonus Program*

Free Shift Meals & Meal Discounts*

Best in Class Training & Continuous-Li

Advancement Opportunities

Paid Time Off*

401(k) Retirement Plan*

Tuition Benefits*

Medical, Dental and Vision*

Champions of Hope*

Cash Referral Program

Journey Wellbeing Support Tool

PerkSpot Discount Program

Recognition Program

Slip Resistant Shoes Programs

Community & Charitable Involvement

Igniting Dreams Grant Program

Training Contests

Job summary

Buffalo Wild Wings is seeking an Assistant General Manager to lead daily restaurant operations and drive guest engagement. You will oversee Shift Managers, Servers, Bartenders and Service Assistants, partnering with the General Manager to maintain top performance standards.

We value leaders who coach team members, ensure compliance with health codes and safety standards, and commit to delivering memorable guest experiences every day.

Qualifications

• Preferably, you have 3 years of restaurant, bar, or kitchen management experience.
• You have a general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, and computer operations.
• You can manage and direct the work of others, champion change, and have a passion for training and developing your team.

Responsibilities

• Manage Shift Managers, Servers, Bartenders, and Service Assistants in partnership with the General Manager.
• Help ensure the restaurant is at the top of its game and focus on guest-related metrics and engagement.
• Lead and develop the team to deliver legendary guest experiences.

Skills

Restaurant management

Staff coaching & development

Guest service focus

Job description

Buffalo Wild Wings is seeking an Assistant General Manager to lead daily restaurant operations and drive guest engagement. You will oversee Shift Managers, Servers, Bartenders and Service Assistants, partnering with the General Manager to maintain top performance standards.

We value leaders who coach team members, ensure compliance with health codes and safety standards, and commit to delivering memorable guest experiences every day.