Assistant GM: Lead Teams & Create Great Guest Experience

BUFFALO WILD WINGS, INC.; Kenosha (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Weekly Pay

Bonus Program*

Free Shift Meals & Meal Discounts*

Best in Class Training & Continuous学习

Advancement Opportunities

Paid Time Off*

401(k) Retirement Plan*

Tuition Benefits*

Medical, Dental and Vision*

Champions of Hope*

Cash Referral Program

Journey Wellbeing Support Tool

PerkSpot Discount Program

Recognition Program

Slip Resistant Shoes Programs

Community & Charitable Involvement

Igniting Dreams Grant Program

Training Contests

Job summary

Buffalo Wild Wings, Inc. in Wisconsin seeks an Assistant General Manager to lead Shift Managers, Servers, Bartenders and Service Assistants, partnering with the General Manager to keep the restaurant at its best.

You’ll focus on guest metrics and engagement and drive training, development, and operational excellence to deliver legendary guest experiences. You will manage and develop a diverse team, uphold safety and sanitation standards, and contribute to a winning guest service culture in a

Qualifications

• Preferably, you have 3 years of restaurant, bar, or kitchen management experience.
• You have a general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, and computer operations.
• You can manage and direct the work of others, champion change, and have a passion for training and developing your team.

Responsibilities

• Lead Shift Managers, Servers, Bartenders and Service Assistants; partner with the General Manager to ensure peak restaurant performance.
• Focus on guest-related metrics and guest engagement to drive legendary experiences.
• You will train and develop the team, and promote a culture of service excellence.

Skills

People management

Guest engagement

Training & development

Labor laws knowledge

Health codes knowledge

Food safety

Alcohol service

Computer operations

Tools

POS systems

Job description

Buffalo Wild Wings, Inc. in Wisconsin seeks an Assistant General Manager to lead Shift Managers, Servers, Bartenders and Service Assistants, partnering with the General Manager to keep the restaurant at its best.

You’ll focus on guest metrics and engagement and drive training, development, and operational excellence to deliver legendary guest experiences. You will manage and develop a diverse team, uphold safety and sanitation standards, and contribute to a winning guest service culture in a