Assistant General Manager - Lead Ops & Guest Experience

KBP Brands; Kissimmee (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Free shift meal

Employee discount

Paid training

KBP Cares program

Job summary

KBP Inspired, part of KBP Brands, is seeking an Assistant General Manager for our Arby’s location in Kissimmee, FL. If you’re passionate about leadership, operations, and guest experience, this role offers hands-on accountability and growth potential.

You will lead, train, schedule, and coach the team, manage daily operations, and uphold quality and safety standards while driving profitability and guest satisfaction.

Qualifications

• At least 1 year of experience as Assistant General Manager in food service or retail with profit and loss responsibility.
• Must be at least 18 years old.
• Availability to close the restaurant at least two nights a week.
• Physical ability to lift and move heavy objects, stand and walk for entire shifts.

Responsibilities

• Lead, train, schedule, and coach your team to create a positive and productive work environment.
• Deliver excellent guest service and resolve issues quickly to ensure memorable dining experiences.
• Oversee daily operations, including inventory, cash handling, and compliance with company policies.
• Maintain Arby’s standards for food quality, preparation, and presentation.
• Enforce safety and cleanliness standards to provide a safe environment for guests and employees.
• Manage labor and food costs to maximize profitability.
• Anticipate and resolve challenges that arise during your shift.

Job description

KBP Inspired, part of KBP Brands, is seeking an Assistant General Manager for our Arby’s location in Kissimmee, FL. If you’re passionate about leadership, operations, and guest experience, this role offers hands-on accountability and growth potential.

You will lead, train, schedule, and coach the team, manage daily operations, and uphold quality and safety standards while driving profitability and guest satisfaction.