Assistant General Manager: Lead Ops & Guest Experience

CAVA - St. Johns; Jacksonville (FL); On-site; USD 49,000 - 66,000; Full time

Benefits offered by this job

Early Wage Access

Health benefits

Dental benefits

Vision benefits

Telemedicine

Pet Insurance

401k with company contribution

Paid sick leave

Parental leave

Community service leave

Free CAVA meal

Growth opportunity

Job summary

CAVA - St. Johns in Jacksonville, FL is seeking an Assistant General Manager to lead daily restaurant operations, uphold CAVA standards, and mentor Team Members.

You will partner with the General Manager and Area Leader to manage schedules, forecasting, labor, inventory, and financial metrics while delivering an exceptional guest experience and driving profitability. This role offers competitive pay at $20 per hour (projected $57,200 annually) and a comprehensive benefits package.

Qualifications

• 1- 2 years of experience in a supervisory or management role within the restaurant or hospitality industry.

Responsibilities

• Assist the General Manager in managing daily restaurant operations, including opening and closing procedures.
• Ensure adherencetoCAVA’s standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering, and cost control to maintain profitability.
• Supervise and support Team Members with training, coaching, and performance feedback.
• Support the General Manager with scheduling and staffing.
• Assist with addressing Team Member issues and conflicts to maintain a positive work environment.
• Enhance the guest experience by upholding high service standards and promptly addressing customer concerns.
• Implement strategies to help with boosting customer satisfaction and loyalty.
• Lead by example in customer service and encourage the team to follow suit.

Skills

Leadership

Communication

Team management

Customer service

Job description

CAVA - St. Johns in Jacksonville, FL is seeking an Assistant General Manager to lead daily restaurant operations, uphold CAVA standards, and mentor Team Members.

You will partner with the General Manager and Area Leader to manage schedules, forecasting, labor, inventory, and financial metrics while delivering an exceptional guest experience and driving profitability. This role offers competitive pay at $20 per hour (projected $57,200 annually) and a comprehensive benefits package.