Assistant General Manager: Lead Laundry Store Ops

Laundromax; Worcester (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health care

Employee discount

Sales-based bonus

Tips from customers

Professional development

Job summary

Laundromax is seeking an Assistant General Manager at our Worcester location to partner with the GM on driving customer experience and operational excellence. You will supervise staff, oversee wash, dry and fold services, and maintain a clean, inviting store environment.

We value hands-on leaders with strong communication, focus on revenue generation, and a flexible schedule to cover evenings and weekends. Join a fast-growing brand delivering exceptional laundry services.

Qualifications

• 2+ years in retail, service, sales or operations management.
• Ability to manage budgets, drive revenue and control costs is a plus.
• Hands-on leadership with attention to detail and customer experience.

Responsibilities

• Deliver outstanding customer service and lead store operations.
• Oversee staff during shifts and ensure policy adherence.
• Manage inventory and supplies to keep shelves stocked.
• Support daily laundromat operations and facility upkeep.

Skills

Leadership

Business acumen

Communication

Sales mindset

Maintenance

Physical stamina

Flexible schedule

Bilingual

Job description

Laundromax is seeking an Assistant General Manager at our Worcester location to partner with the GM on driving customer experience and operational excellence. You will supervise staff, oversee wash, dry and fold services, and maintain a clean, inviting store environment.

We value hands-on leaders with strong communication, focus on revenue generation, and a flexible schedule to cover evenings and weekends. Join a fast-growing brand delivering exceptional laundry services.