Assistant General Manager – Laundry & Guest Experience Lead

CRC Management Co., LLC; Boston (MA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Competitive hourly pay

Sales-based bonus

Tips from customers

Health care coverage

Employee discount

Professional development

Job summary

Clean Rite in Boston is seeking an Assistant General Manager to lead daily operations and deliver exceptional customer experiences in a fast-paced laundromat environment.

You will partner with the General Manager to drive revenue, balance budgets, and manage wash, dry, and fold services while ensuring a welcoming store and community presence. This is a full-time, in-person role with growth opportunities.

Qualifications

• Proven leadership experience in retail, service, sales, or operations management.
• Strong business acumen with ability to manage budgets and costs.
• Hands-on maintenance and operations experience.
• Excellent communication skills with customers and team.
• Sales-oriented mindset with focus on growth.
• Physically capable to stand for long periods and lift up to 35 lbs.
• Flexible schedule including evenings and weekends.
• Bilingual abilities are a plus but not required.

Responsibilities

• Deliver outstanding customer service and ensure a seamless experience.
• Maintain store cleanliness, safety, and peak efficiency.
• Oversee and support staff during shifts and enforce policies.
• Monitor inventory and keep shelves stocked and organized.
• Assist in day-to-day management to keep the laundromat fully operational.

Skills

Leadership

Business acumen

Maintenance skills

Communication

Sales mindset

Physical fitness

Flexible scheduling

Bilingual

Job description

Clean Rite in Boston is seeking an Assistant General Manager to lead daily operations and deliver exceptional customer experiences in a fast-paced laundromat environment.

You will partner with the General Manager to drive revenue, balance budgets, and manage wash, dry, and fold services while ensuring a welcoming store and community presence. This is a full-time, in-person role with growth opportunities.