Assistant General Manager – Leading Customer Experience & Ops

Laundry Capital Co. LLC; Pawtucket (RI); Presencial; USD 20 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health care coverage

Employee discount

Professional development

Sales-based bonus

Resumo da oferta

Laundry Capital Co. LLC in Providence, RI is seeking an Assistant General Manager to lead daily store operations, supervise staff, and enhance customer experiences in a fast-paced laundromat environment.

You will partner with the General Manager to manage wash, dry and fold services, promote products, and maintain a clean, welcoming store. This role requires hands-on leadership, strong communication, and the ability to work evenings and weekends.

Qualificações

• 2+ years of leadership in retail, service, sales, or operations management.
• Strong business sense with experience in budgeting, revenue, or cost control.
• Hands-on maintenance mindset and ability to fix issues on-site.
• Excellent communication to motivate teams and serve customers.
• Retail experience with a focus on sales and customer service.

Responsabilidades

• Deliver outstanding customer service and be the face of the store.
• Maintain store cleanliness, safety, and peak operational efficiency.
• Oversee staff during shifts and ensure adherence to policies.
• Manage inventory of detergents and supplies and keep shelves stocked.
• Assist in day-to-day laundromat operations and facility management.

Conhecimentos

Leadership experience

Business acumen

Maintenance skills

Communication skills

Sales mindset

Physical capability

Flexible schedule

Bilingual

Descrição da oferta de emprego

Laundry Capital Co. LLC in Providence, RI is seeking an Assistant General Manager to lead daily store operations, supervise staff, and enhance customer experiences in a fast-paced laundromat environment.

You will partner with the General Manager to manage wash, dry and fold services, promote products, and maintain a clean, welcoming store. This role requires hands-on leadership, strong communication, and the ability to work evenings and weekends.