Assistant General Manager: Lead Guest Experience & Growth

Drury Hotels Company, LLC; Denver (CO); On-site; USD 58,000 - 87,000; Full time

Benefits offered by this job

Career growth

Health benefits

401(k)

Flexible scheduling

Bonuses

Hotel discounts

Job summary

Drury Hotels is seeking a supervisor to lead all hotel departments and deliver exceptional guest service. You will train, develop, and coach team members to achieve success in their roles and drive key metrics for quality, service, profitability, and team performance.

Minimum one year of supervisory experience is required, with hotel experience preferred. This role offers opportunities for growth, comprehensive benefits, and a path to leadership within a family-owned, nationwide hotel system.

Qualifications

• Bachelor's degree in hospitality, business, or related field preferred.
• Minimum of one-year supervisory experience with demonstrated leadership success.
• Hotel experience preferred.

Responsibilities

• Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
• Train, develop, and coach team members to achieve success in their roles
• Deliver on key business metrics of quality, service, profitability, and team
• Role model quality assurance best practices each day with the team and consistently meet or exceed all measures

Skills

Leadership

Customer service

Training

Team coaching

Hospitality knowledge

Education

Bachelor's degree in hospitality, business, or related field

Job description

Drury Hotels is seeking a supervisor to lead all hotel departments and deliver exceptional guest service. You will train, develop, and coach team members to achieve success in their roles and drive key metrics for quality, service, profitability, and team performance.

Minimum one year of supervisory experience is required, with hotel experience preferred. This role offers opportunities for growth, comprehensive benefits, and a path to leadership within a family-owned, nationwide hotel system.