Assistant General Manager: Lead Growth & Guest Experience

Workstream; Rogers (AR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Performance-based bonus potential

Paid Time Off (PTO): 40 hours after 12

Meal allowance

Career growth

Paid training

Positive work environment

Job summary

Schlotzsky’s is seeking an Assistant General Manager passionate about guest relations, employee development, and business growth. You will work with the management team to execute a strategic vision while fostering a culture of exceptional food and service.

Join a team focused on guest experience, training, and operational excellence, with opportunities to grow into a leadership role and contribute to the brand’s success.

Qualifications

• Minimum 1 year of restaurant experience required; supervisory/shift lead experience preferred.
• High school diploma or equivalent; college coursework in hospitality or business a plus.
• Eagerness to grow into a leadership role; coaching and developing team members.
• Leads by example during shifts with service, efficiency, and standards adherence.
• Participates in hiring, onboarding, and performance feedback under GM guidance.

Responsibilities

• Assist in managing daily operations including staffing, scheduling, and food safety.
• Support inventory control, food cost tracking, and loss prevention.
• Analyze P&L statements and key performance metrics with the GM.
• Promote guest engagement and loyalty programs; deliver exceptional service.
• Assist with onboarding and training; learn scheduling software and restaurant tools.

Skills

Leadership

Team development

Customer service

Coaching & training

Guest relations

POS systems

Education

High school diploma or equivalent

Hospitality/business coursework

Tools

POS systems

Restaurant management software

Job description

Schlotzsky’s is seeking an Assistant General Manager passionate about guest relations, employee development, and business growth. You will work with the management team to execute a strategic vision while fostering a culture of exceptional food and service.

Join a team focused on guest experience, training, and operational excellence, with opportunities to grow into a leadership role and contribute to the brand’s success.