Assistant General Manager - Growth & Guest Experience

schultehotelcareers; Fayetteville (AR); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine & Mental Health care

Health Insurance options

401k Plan + Company Match

Paid Parental Leave

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts

Job summary

Schulte Hospitality Group is seeking an Assistant General Manager to join our team. Lead hotel operations, manage budgets, and drive guest satisfaction across properties.

This hands-on leadership role requires excellent communication, team-building, and financial acumen to uphold brand standards and deliver exceptional service. The role involves scheduling, staff development, vendor coordination, and ensuring compliance with health and safety regulations.

Qualifications

• Ability to communicate effectively verbally and in writing.
• Demonstrated ability to lead a team.
• Excellent attention to detail.
• Financial savvy and budgeting experience.

Responsibilities

• Managing budgets and financial plans and controlling expenditure.
• Oversees hotel operations under the direction of the General Manager.
• Ensures overall guest satisfaction to drive brand metrics.
• Ensures compliance with brand standards.
• Maintaining statistical and financial records.
• Setting and achieving sales and profit targets.
• Recruiting, training, and monitoring staff.
• Planning work schedules for individuals and teams.
• Meeting and greeting customers.
• Dealing with customer complaints and comments.
• Addressing problems and troubleshooting.
• Ensuring events and conferences run smoothly.
• Supervising maintenance, supplies, renovations, and furnishings.
• Dealing with contractors and suppliers.
• Ensuring security is effective.
• Carrying out inspections of property and services.
• Ensuring compliance with licensing laws, health and safety, and other statutory regulations.
• Perform various other duties as assigned to meet business objectives

Skills

Communication

Team leadership

Attention to detail

Financial acumen

Microsoft Office

Education

Bachelor's degree in Hospitality Management or Business

Tools

Microsoft Office

Job description

Schulte Hospitality Group is seeking an Assistant General Manager to join our team. Lead hotel operations, manage budgets, and drive guest satisfaction across properties.

This hands-on leadership role requires excellent communication, team-building, and financial acumen to uphold brand standards and deliver exceptional service. The role involves scheduling, staff development, vendor coordination, and ensuring compliance with health and safety regulations.