Assistant General Manager - Lead, Grow, Delight Guests

Freddy’s Frozen Custard & Steakburgers; Lufkin (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Performance-based bonuses

Paid vacation after 12 months

Meal discount

Career growth

Job summary

Schlotzsky’s is seeking an Assistant General Manager who thrives on guest relations, employee development, and driving business growth. You will collaborate with the management team to execute our strategic vision for the restaurant while upholding exceptional food and service standards.

You will lead by example during shifts, coach and train team members, participate in hiring and onboarding, and help manage daily operations, scheduling, and P&L analysis.

Qualifications

• Minimum 1 year of restaurant experience
• High school diploma or equivalent required; college coursework in hospitality or business is a plus
• Eagerness to grow into a leadership role; AGM experience is helpful but not required
• Leads by example during shifts, demonstrating service, efficiency, and adherence to standards
• Supports the GM in coaching, training, and developing team members
• Participates in hiring, onboarding, and performance feedback under GM guidance

Responsibilities

• Assists in managing daily operations including staffing, scheduling, food safety, and cash handling
• Helps with inventory control, food cost tracking, and loss prevention
• Learns and supports analysis of P&L statements and key performance metrics
• Monitors team productivity and ensures compliance with company procedures and brand standards
• Delivers exceptional guest service with speed, accuracy, and friendliness
• Addresses guest concerns promptly; escalates more complex issues to the GM
• Promotes guest engagement and loyalty programs
• Willing to assist across all restaurant roles as needed to support operations

Skills

Leadership & Team Development

Education

High School Diploma

Hospitality/Business coursework

Tools

POS systems

Restaurant management tools

Job description

Schlotzsky’s is seeking an Assistant General Manager who thrives on guest relations, employee development, and driving business growth. You will collaborate with the management team to execute our strategic vision for the restaurant while upholding exceptional food and service standards.

You will lead by example during shifts, coach and train team members, participate in hiring and onboarding, and help manage daily operations, scheduling, and P&L analysis.