Assistant Manager (Auntie Annes Independence - Independence, MO)

Auntie Anne's/Cinnabon/Jamba Juice/Carvel; Independence (MO); On-site; USD 48,712,000 - 51,577,000; Full time

Benefits offered by this job

Growth opportunities

Flexible scheduling

Free meals on shift

Training & development programs

Uniforms provided

Benefits package

Job summary

Auntie Anne’s is seeking an Assistant General Manager in Independence, MO to lead daily store operations and support the General Manager. You will coach and develop team members to deliver exceptional guest experiences while maintaining food safety and cleanliness standards.

Join a leadership-driven role with flexible full-time scheduling, opportunities for growth, and employee meals. Prioritize guest satisfaction and operational excellence in a fast-paced pretzel shop environment.

Qualifications

• Must be 18 years or older.
• Previous supervisory or management experience preferred.
• Flexible availability (weeknights, weekends, holidays).
• TB clearance required (if applicable by location).
• 1-2 years of food service or retail experience preferred.
• Strong leadership, communication, and organizational skills.
• High school diploma or equivalent experience.
• Food handler certification (current or obtained within 30 days).
• Comfortable using smartphones, tablets, and POS technology.

Responsibilities

• Support the General Manager in overseeing daily operations and store performance
• Lead, coach, and develop team members to deliver outstanding guest experiences
• Maintain high standards for product quality, service, cleanliness, and food safety
• Assist with scheduling, inventory, and operational reporting
• Handle team and guest concerns with professionalism and confidence
• Step in to manage the store in the absence of the General Manager

Skills

Leadership

Supervisory experience

Customer service

Flexible availability

Food service experience

TB clearance

Cash handling

Education

High school diploma or equivalent

Tools

POS systems

Job description

Job DetailsJob Location: Independence, MO 64057Salary Range: $17.00 - $18.00 HourlyLead the Roll — Become an Auntie Anne’s Assistant General Manager!

Our Mission:

To create moments of joy through freshly baked pretzels and exceptional guest experiences.

Your Mission:

Bring that mission to life—every single day.

Since day one, Auntie Anne’s has been known for golden brown pretzels, fresh flavors, and that unmistakable aroma that turns everyday moments into something special. Now we’re growing our team and inviting motivated, people-first leaders to step into an Assistant General Manager role.

If you’re ready to blend leadership with positivity and pride, this is your moment.

As an Assistant General Manager, you’re more than a leader—you’re a key driver of the store’s success. Supporting the General Manager, you help oversee daily operations, develop team members, and ensure every guest leaves happy (and satisfied!).

What You’ll Do:

• Support the General Manager in overseeing daily operations and store performance


• Lead, coach, and develop team members to deliver outstanding guest experiences


• Maintain high standards for product quality, service, cleanliness, and food safety


• Assist with scheduling, inventory, and operational reporting


• Handle team and guest concerns with professionalism and confidence


• Step in to manage the store in the absence of the General Manager

Perks You’ll Love:

• Leadership role with growth opportunities


• Flexible scheduling (full-time position, based on business needs)


• Free on-duty shift meals + employee discounts on Auntie Anne’s favorites


• Training and development programs to support career advancement


• Free uniforms


• Eligible benefits may include: health insurance, life insurance, and 401(k)

What We’re Looking For:

• Must be 18 years or older


• Previous supervisory or management experience (Shift Lead, Assistant Manager, or similar role preferred)


• Flexible availability (weeknights, weekends, and holidays)


• TB clearance required (if applicable by location)


• 1-2 years of food service or retail experience preferred


• Strong leadership, communication, and organizational skills


• Ability to stand, bend, scoop, and stay active throughout your shift


• Comfortable working in warm and cold environments (ovens, prep areas, walk-in)


• Basic math and computer skills (Microsoft, POS systems)


• Ability to taste-test products for quality


• Cash handling and customer service experience required


• Food handler certification (current or obtained within 30 days)


• High school diploma or equivalent experience


• Comfortable using smartphones, tablets, and POS technology


• General knowledge of food service or pretzel operations is a bonus