Assistant General Manager: Lead, Coach & Uncapped Earnings

Victra-Verizon Authorized Retailer; Kapolei (HI); On-site; USD 28,000 - 51,000; Full time

Benefits offered by this job

Paid Training

Premium Health, Dental, and Vision

Paid Maternity Leave

401K Match

Tuition Reimbursement

Verizon Service discount

Disaster Relief

Referral Bonus

Job summary

Victra is hiring an Assistant General Manager in Kapolei to lead a store team and deliver outstanding customer experiences. You will coach sales specialists, manage store metrics, and own daily operations while driving performance and profitability.

This role emphasizes leadership, teamwork, and strong communication with both customers and staff. You will partner with the GM to implement merchandising standards, manage scheduling, and ensure store readiness during peak periods.

Qualifications

• Minimum high school diploma or GED.
• 1-2 years customer service or leadership experience.
• Willingness to work evenings, weekends, holidays.
• Legally authorized to work in the United States.

Responsibilities

• Talent management: interviewing and developing the store team to meet sales metrics.
• Own store numbers: drive personal and team performance and commitments.
• Oversee daily store operations: cash handling, reporting, opening/closing tasks.
• Delight customers: coach staff to deliver outstanding in-store experiences.
• Build strong relationships with team and peers; communicate clearly.
• Lead merchandising changes and planograms; guide change rollout.

Skills

Leadership

Customer service

Sales

Coaching

Communication

Time management

Education

High school diploma or GED

Job description

Victra is hiring an Assistant General Manager in Kapolei to lead a store team and deliver outstanding customer experiences. You will coach sales specialists, manage store metrics, and own daily operations while driving performance and profitability.

This role emphasizes leadership, teamwork, and strong communication with both customers and staff. You will partner with the GM to implement merchandising standards, manage scheduling, and ensure store readiness during peak periods.