Assistant General Manager - Lead a Top Wireless Store

Victra; Apex (NC); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Paid training

Health, dental, vision insurance

401K match

Verizon service discounts

Job summary

Victra is the largest Verizon authorized retailer in the United States. The Assistant General Manager leads a sales team, coaches associates, and drives customer experiences in-store, while owning daily operations and performance metrics.

You will hire, train, and mentor staff, manage store traffic, merchandising, and inventory, and ensure exceptional guest service as you work toward ambitious sales targets.

Qualifications

• Minimum 1–2 years of customer service or leadership experience in retail, restaurant, or wireless environments.
• Background in customer service within retail or sales preferred.
• Experience managing sales teams or in a commissions-based environment is a plus.
• Willingness to work evenings, weekends, holidays, and peak periods.

Responsibilities

• Talent management: hire, train, and develop top talent and build development plans.
• Own store metrics: drive sales, monitor performance, and coach the team in real time.
• Run daily store operations, schedule staff, manage cash, and ensure store up-time and compliance.

Skills

Leadership

Sales coaching

Talent management

Customer service

Communication

Education

High school diploma or GED

Job description

Victra is the largest Verizon authorized retailer in the United States. The Assistant General Manager leads a sales team, coaches associates, and drives customer experiences in-store, while owning daily operations and performance metrics.

You will hire, train, and mentor staff, manage store traffic, merchandising, and inventory, and ensure exceptional guest service as you work toward ambitious sales targets.