Assistant General Manager - Hotel Profit & Guest Experience

Expotel Hospitality; New Orleans (LA); On-site; USD 65,000 - 90,000; Full time

Job summary

Wyndham Garden Baronne Plaza in New Orleans is seeking an Assistant General Manager to collaborate with the General Manager on profitability, revenue generation, cost control, guest satisfaction, and employee development. You will lead daily hotel operations, coach department heads, and drive training aligned with Expotel standards.

The role emphasizes regular attendance, adherence to dress and grooming standards, and ongoing development of management staff to ensure high service levels and

Qualifications

• Progressive hotel management experience required.
• Must maintain attendance and comply with schedule.
• Strong leadership and staff development skills.
• Excellent guest service standards.
• Ability to participate in budget and financial reviews.

Responsibilities

• Assist in achieving profitability through revenue generation and cost control.
• Oversee daily hotel operations with department heads.
• Plan and conduct weekly staff meetings and training.
• Ensure adherence to Expotel policies and standards.
• Develop managers for advancement.

Skills

Guest service mindset

Leadership

Team development

Budgeting

Communication

Education

4+ years hotel management experience

Bachelor’s degree in hospitality or related field

2-year degree plus related experience

Job description

Wyndham Garden Baronne Plaza in New Orleans is seeking an Assistant General Manager to collaborate with the General Manager on profitability, revenue generation, cost control, guest satisfaction, and employee development. You will lead daily hotel operations, coach department heads, and drive training aligned with Expotel standards.

The role emphasizes regular attendance, adherence to dress and grooming standards, and ongoing development of management staff to ensure high service levels and