Assistant General Manager - Hotel Ops Leader, Buffalo

Buffalo Lodging Associates, LLC; Buffalo (NY); On-site; USD 63,000 - 73,000; Full time

Benefits offered by this job

Weekly pay

Paid vacation, sick days and holidays

401K Retirement plan with companymatch

Travel discounts on branded properties

Job summary

Buffalo Lodging Associates, LLC is seeking an Assistant General Manager for the Hampton Inn Buffalo Downtown. The role supports the General Manager in leading hotel operations and ensuring top-tier guest experiences within the Buffalo Downtown property.

The candidate should have two years of related management experience and a bachelor's degree in hotel management or a related field, plus hands-on leadership across rooms, housekeeping and F&B. Competitive pay and benefits are offered.

Qualifications

• Two years related management experience.
• Bachelor's degree in hotel management, business, or related field.
• Hands-on leadership and hotel operations knowledge.

Responsibilities

• Manage hotel operations in the absence of management.
• Oversee front desk and F&B staff, ensuring guest services quality.
• Resolve guest concerns while maintaining high franchise Guest Service scores.
• Coordinate with departments to ensure smooth daily operations and reporting.
• Assist in interviewing, hiring, training and performance coaching.

Education

Bachelor's degree in hotel management

Job description

Buffalo Lodging Associates, LLC is seeking an Assistant General Manager for the Hampton Inn Buffalo Downtown. The role supports the General Manager in leading hotel operations and ensuring top-tier guest experiences within the Buffalo Downtown property.

The candidate should have two years of related management experience and a bachelor's degree in hotel management or a related field, plus hands-on leadership across rooms, housekeeping and F&B. Competitive pay and benefits are offered.