Assistant General Manager - Hospitality Operations Lead

Vintage Hotels LLC; Lewisville (TX); On-site; USD 52,000 - 75,000; Full time

Job summary

Laquinta Inn and Suites in Lewisville, TX is seeking an Assistant General Manager to oversee daily hotel operations and drive guest satisfaction. The role requires strong leadership and a passion for service.

You will partner with the General Manager to manage budgets, schedules, and quality standards, mentor staff, handle guest inquiries and complaints, and ensure compliance with hotel policies and safety practices. Familiarity with OPERA CLOUD is a plus.

Qualifications

• Minimum 1 year of experience in a hospitality management role.
• Proven leadership and communication abilities.
• Strong customer-service orientation.

Responsibilities

• Assist the General Manager in overseeing all hotel departments and operations.
• Lead and motivate staff to deliver exceptional guest service.
• Manage budgets, schedules, and operational goals to meet standards.
• Handle guest inquiries, complaints, and feedback professionally.
• Ensure compliance with hotel policies, procedures, and safety regulations.
• Support the team in achieving performance goals and high service levels.

Skills

Leadership

Customer service

Communication skills

Tools

OPERA CLOUD

Job description

Laquinta Inn and Suites in Lewisville, TX is seeking an Assistant General Manager to oversee daily hotel operations and drive guest satisfaction. The role requires strong leadership and a passion for service.

You will partner with the General Manager to manage budgets, schedules, and quality standards, mentor staff, handle guest inquiries and complaints, and ensure compliance with hotel policies and safety practices. Familiarity with OPERA CLOUD is a plus.