Front desk agent

Homebase, Inc.; Lewisville (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Laquinta Inn and Suites Lewisville in Lewisville, TX is seeking a friendly Front Desk Agent to welcome guests, check them in, and provide information about local attractions. You will handle reservations, manage payments, respond to inquiries, and help ensure a smooth, positive guest experience.

No prior hospitality experience required—just enthusiasm, reliability, and good communication. Join a welcoming team at a hotel that values professionalism and guest satisfaction, with opportunities to

Qualifications

• Experience in hospitality is not required; enthusiasm and willingness to learn are key.
• Friendly, organized, and detail-focused with good communication.
• Comfortable using reservation and payment systems.

Responsibilities

• Greet and check in guests with a warm, welcoming attitude.
• Manage reservations and room assignments efficiently.
• Answer guest questions and share information about local attractions.
• Resolve guest concerns promptly and professionally.
• Process payments and maintain accurate records.
• Support other front desk duties to keep operations smooth.

Skills

Customer service

Multitasking

Communication

Reservations systems

Basic computer skills

Job description

Join Our Team as a Front Desk Agent at Laquinta Inn and Suites, Lewisville!

Are you someone who enjoys creating positive first impressions and thrives in a customer-focused environment? Laquinta Inn and Suites, located in the heart of Lewisville, is looking for a friendly and professional Front Desk Agent to be the face of our hotel. If you’re ready to be part of a welcoming team and help guests feel at home, this could be the perfect opportunity for you!

What You’ll Be Doing

As a Front Desk Agent, you’ll play a key role in ensuring our guests have an exceptional experience from the moment they arrive. Your responsibilities will include:

• Greeting and checking in guests with a warm and welcoming attitude.
• Managing reservations and room assignments efficiently.
• Handling guest inquiries and providing information about hotel amenities and local attractions.
• Resolving guest concerns promptly and professionally.
• Processing payments and maintaining accurate records.
• Assisting with other front desk duties to keep operations running smoothly.

What We’re Looking For

We’re seeking someone who is:

• Friendly, approachable, and customer-service oriented.
• Organized and detail-focused, with the ability to multitask.
• A strong communicator, both in person and over the phone.
• Comfortable using basic computer systems for reservations and payments.
• Prior experience in hospitality is not required—just bring your enthusiasm and willingness to learn!

Why You’ll Love It Here

At Laquinta Inn and Suites, we pride ourselves on creating a supportive and team-oriented work environment. You’ll have the chance to interact with guests from all walks of life, ensuring their stay is memorable and enjoyable. Plus, you’ll be part of a company that values professionalism, teamwork, and exceptional service.