Assistant General Manager

Vintage Hotels LLC; Lewisville (TX); On-site; USD 52,000 - 75,000; Full time

Job summary

Laquinta Inn and Suites in Lewisville, TX is seeking an Assistant General Manager to oversee daily hotel operations and drive guest satisfaction. The role requires strong leadership and a passion for service.

You will partner with the General Manager to manage budgets, schedules, and quality standards, mentor staff, handle guest inquiries and complaints, and ensure compliance with hotel policies and safety practices. Familiarity with OPERA CLOUD is a plus.

Qualifications

• Minimum 1 year of experience in a hospitality management role.
• Proven leadership and communication abilities.
• Strong customer-service orientation.

Responsibilities

• Assist the General Manager in overseeing all hotel departments and operations.
• Lead and motivate staff to deliver exceptional guest service.
• Manage budgets, schedules, and operational goals to meet standards.
• Handle guest inquiries, complaints, and feedback professionally.
• Ensure compliance with hotel policies, procedures, and safety regulations.
• Support the team in achieving performance goals and high service levels.

Skills

Leadership

Customer service

Communication skills

Tools

OPERA CLOUD

Job description

Join Our Team as an Assistant General Manager at Laquinta Inn and Suites, Lewisville!

Looking for an exciting opportunity to grow your career in hospitality? Laquinta Inn and Suites, located in Lewisville, is seeking a motivated and experienced Assistant General Manager to join our team! If you have a passion for delivering exceptional guest experiences and leading a team, this could be the perfect role for you.

About Us

At Laquinta Inn and Suites, we pride ourselves on creating a welcoming and comfortable environment for our guests. Our team is dedicated to providing outstanding service and ensuring every stay is memorable. Join us and be part of a team that values professionalism, teamwork, and a commitment to excellence.

What You’ll Do

As the Assistant General Manager, you’ll play a key role in the day-to-day operations of the hotel. Your responsibilities will include:

• Assisting the General Manager in overseeing all departments to ensure smooth operations.
• Leading and motivating staff to deliver exceptional guest service.
• Managing budgets, schedules, and operational goals to meet company standards.
• Handling guest inquiries, complaints, and feedback with professionalism and care.
• Ensuring compliance with hotel policies, procedures, and safety regulations.
• Supporting the team in achieving performance goals and maintaining a high standard of service.

What We’re Looking For

We’re searching for a candidate with the following qualifications:

• At least 1 year of experience in a similar role within the hospitality industry.
• Strong leadership and communication skills.
• A passion for delivering excellent customer service.
• Ability to multitask and solve problems effectively in a fast-paced environment.
• Knowledge of hotel operations and management is a plus.
• Must know OPERA CLOUD.

Why Join Us?

While we currently do not offer additional benefits, this role provides an incredible opportunity to grow your career in hospitality management. You’ll work in a supportive environment where your contributions are valued, and you’ll have the chance to make a meaningful impact on the guest experience.

Our Culture and Values

At Laquinta Inn and Suites, we believe in fostering a culture of respect, collaboration, and integrity. We are committed to creating a positive workplace where every team member feels valued and empowered to succeed.