Assistant General Manager - Hospitality Leader & Growth

Maya Hotels; Charlotte (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

100% Employer Paid Life Insurance

Voluntary Life and AD&D, STD, Accident

Retirement Savings: 401K with Employer

Employee Perks: hotel discounts

Paid Time Off (PTO)

Competitive salary and bonuses

Career growth opportunities

Supportive work environment

Brand exposure to top hotel names

Job summary

Maya Hotels is seeking an Assistant General Manager to support the General Manager in overseeing hotel operations, maximizing guest satisfaction, and ensuring financial success. If you thrive in a fast-paced environment and excel at team leadership, strategic planning, and guest service, this is the opportunity for you!

You will lead with integrity across departments, mentor staff, develop plans, and drive continuous improvement.

Qualifications

• Bachelor's degree in hospitality management, business, or related field.
• 2+ years of hotel management or supervisory experience.
• Experience with Hilton, IHG, or Marriott brands is a plus.
• Strong budgeting, forecasting, and revenue management skills.
• Leadership and people management capabilities.
• Excellent guest relations and communication skills.

Responsibilities

• Financial Leadership: Assist in developing, implementing, and monitoring financial and operational plans to maximize profitability.
• Team Development & Leadership: Plan, assign, and coach staff while managing performance and development.
• Guest Experience: Maintain high guest satisfaction by ensuring service standards and amenities.
• Operational Excellence & Responsible Practices: Ensure safety, promote sustainability, and engage with the local community.

Skills

Leadership

Financial acumen

Guest relations

Problem-solving

Community engagement

Flexibility

Education

Bachelor's degree in hospitality management, Business, or related field

Job description

Maya Hotels is seeking an Assistant General Manager to support the General Manager in overseeing hotel operations, maximizing guest satisfaction, and ensuring financial success. If you thrive in a fast-paced environment and excel at team leadership, strategic planning, and guest service, this is the opportunity for you!

You will lead with integrity across departments, mentor staff, develop plans, and drive continuous improvement.