Assistant General Manager — Hospitality Leader

Tropical Holdings Illinois, LLC; Dixon (IL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid training

Team rewards

Exclusive discounts

Medical, dental, vision insurance

401(k) with company match

Job summary

SERVE Hospitality Group is hiring an Assistant General Manager in Dixon, IL. You will partner with the General Manager to drive operations, develop high‑performing teams, and deliver outstanding guest experiences in a fast-paced cafe environment.

Compensation includes competitive hourly pay of 17–19 USD, tips, and benefits. Flexible scheduling, paid training, and opportunities for internal promotion support career growth in a people‑driven culture.

Qualifications

• Minimum age 18; high school diploma or equivalent required.
• Legally authorized to work under state and federal guidelines.
• Previous restaurant leadership experience in QSR or fast casual.

Responsibilities

• Lead by example to coach, motivate, and support team members during every shift.
• Deliver friendly, accurate, and efficient service while resolving guest concerns with care.
• Ensure food safety, cleanliness, and brand standards are consistently met.
• Execute opening, mid-shift, and closing procedures with accuracy and accountability.
• Assist with hiring, onboarding, and ongoing training to build a strong bench.
• Support labor management, inventory control, and waste reduction to meet targets.
• Partner with the General Manager on sales initiatives, cost control, and shift readiness.
• Promote an upbeat, hospitality-first culture where teams feel supported and empowered.

Skills

Hospitality leadership

Excellent communicator

Strong decision-maker

Coaching mindset

Reliable and punctual

Active with standing and lifting

Flexible scheduling

Legally authorized to work

Restaurant leadership experience

Education

High school diploma or GED

Some college a plus

Job description

SERVE Hospitality Group is hiring an Assistant General Manager in Dixon, IL. You will partner with the General Manager to drive operations, develop high‑performing teams, and deliver outstanding guest experiences in a fast-paced cafe environment.

Compensation includes competitive hourly pay of 17–19 USD, tips, and benefits. Flexible scheduling, paid training, and opportunities for internal promotion support career growth in a people‑driven culture.