Assistant General Manager - Gym Ops & Growth

YouFit Gyms; Miami (FL); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Employee benefits

Job summary

YouFit Gyms is hiring an Assistant General Manager (AGM) in Miami to lead daily gym operations, mentor staff, and drive membership growth. The AGM partners with the General Manager to uphold service standards and ensure a top-tier member experience while executing business initiatives.

The role emphasizes sales execution, team development, and retention strategies, with a focus on operational excellence in a dynamic fitness club environment.

Qualifications

• 6+ months experience in a management or leadership role within fitness, hospitality, sales or customer service.
• Proven ability to lead, coach, and develop a team to drive sales, service, and operations.
• Strong focus on delivering exceptional member experiences and high service standards.
• Ability to manage labor, inventory, and operational costs to support growth.

Responsibilities

• Lead by example and uphold customer service standards for every member and guest.
• Train and develop team members to meet sales, service, and operational goals.
• Support membership sales and personal training growth by educating members on services.
• Assist in recruiting, interviewing, and onboarding new employees.
• Oversee daily gym operations and act as the primary leader when the GM is unavailable.
• Maintain facility cleanliness and address issues with regular inspections.
• Monitor cash handling, daily money reconciliation, and deposits.
• Use CRM to maintain member engagement and track performance metrics.
• Ensure compliance with company policies, sales procedures, and records.
• Support gym marketing, promotions, and community engagement to drive participation.

Job description

YouFit Gyms is hiring an Assistant General Manager (AGM) in Miami to lead daily gym operations, mentor staff, and drive membership growth. The AGM partners with the General Manager to uphold service standards and ensure a top-tier member experience while executing business initiatives.

The role emphasizes sales execution, team development, and retention strategies, with a focus on operational excellence in a dynamic fitness club environment.