Assistant General Manager-7780

YouFit Gyms; Miami (FL); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Employee benefits

Job summary

YouFit Gyms is hiring an Assistant General Manager (AGM) in Miami to lead daily gym operations, mentor staff, and drive membership growth. The AGM partners with the General Manager to uphold service standards and ensure a top-tier member experience while executing business initiatives.

The role emphasizes sales execution, team development, and retention strategies, with a focus on operational excellence in a dynamic fitness club environment.

Qualifications

• 6+ months experience in a management or leadership role within fitness, hospitality, sales or customer service.
• Proven ability to lead, coach, and develop a team to drive sales, service, and operations.
• Strong focus on delivering exceptional member experiences and high service standards.
• Ability to manage labor, inventory, and operational costs to support growth.

Responsibilities

• Lead by example and uphold customer service standards for every member and guest.
• Train and develop team members to meet sales, service, and operational goals.
• Support membership sales and personal training growth by educating members on services.
• Assist in recruiting, interviewing, and onboarding new employees.
• Oversee daily gym operations and act as the primary leader when the GM is unavailable.
• Maintain facility cleanliness and address issues with regular inspections.
• Monitor cash handling, daily money reconciliation, and deposits.
• Use CRM to maintain member engagement and track performance metrics.
• Ensure compliance with company policies, sales procedures, and records.
• Support gym marketing, promotions, and community engagement to drive participation.

Job description

Job Details

Job Location: 7780 Miami Hammocks Blvd - Miami, FL 33196

Position Type: Full Time

Your purpose

As an Assistant General Manager (AGM) at YouFit Gyms, you are a key leader in ensuring the gym operates smoothly while driving membership growth, sales, and an exceptional member experience. You support the General Manager in overseeing daily operations, leading team development, and maintaining high service standards. You are a mentor to the front desk team, helping to train and develop staff while ensuring compliance with company policies. In addition to managing operations, you play a critical role in membership retention, sales execution, and overall club performance. Your ability to lead by example, uphold YouFit's high standards, and execute business initiatives makes you an essential contributor to the success of your club.

Compensation

At YouFit, we believe in rewarding our team members for their dedication and hard work. Our compensation structure is designed to recognize and incentivize performance while providing stability and growth opportunities within our organization. YouFit offers compensation packages that are competitive in the industry. These packages typically include base pay, along with opportunities for additional earnings through commissions and/or bonuses.

What You'll Do

• Lead by example and uphold customer service standards to ensure every member and guest has an exceptional experience.


• Train and develop team members to meet sales, service, and operational goals while maintaining YouFit's high standards.


• Support membership sales and personal training growth by educating members on available services and ensuring the team executes effective sales strategies.


• Assist in recruiting, interviewing, and onboarding new employees to build a high-performing, customer-focused team.


• Oversee daily gym operations and act as the primary leader when the General Manager is unavailable.


• Manage facility cleanliness and maintenance standards by ensuring regular inspections, addressing issues, and submitting facility work orders as needed.


• Monitor financial processes including cash handling, daily money reconciliation, and proper tracking of deposits.


• Utilize CRM systems to maintain strong member engagement and retention while tracking key business performance metrics.


• Ensure compliance with company policies, sales procedures, and operational guidelines while maintaining accurate records and documentation.


• Support gym marketing efforts, promotions, and community engagement initiatives to drive member participation and retention.

What We're Looking For

• Must be at least 18 years of age.


• Proficient in reading, speaking, and writing in English. Fluency in multiple languages is favored.


• Must be available to work Sunday through Thursday, with flexibility for business needs.


• Minimum of 6 months experience in a management or leadership role within a fitness, hospitality, sales, or customer service setting.


• Proven ability to lead, coach, and develop a team to drive sales, service, and operational success.


• Experience in customer service, operations, or sales management, with a strong focus on delivering exceptional member experiences.


• Strong problem-solving and conflict-resolution skills to handle escalated member and team concerns effectively.


• Ability to manage labor, inventory, and operational costs to support business growth and profitability.


• Ability to execute company initiatives and uphold compliance standards in sales, operations, and personal training services.

Physical Demands

This is an active role requiring frequent bending, stooping, and lifting up to 50 pounds.

Get Fit, Get BeneFits: YouFit Gyms Offers More Than Just a Workout! Explore Your Employee Benefits HERE!

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YouFit Gyms provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.