Assistant General Manager: Guest Experience & Store Ops

Smoothie King (SKFI); Lansing (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

Smoothie King (SKFI) is looking for an Assistant General Manager in Lansing, Michigan. This role involves supporting the General Manager in team leadership and operational excellence while ensuring compliance with food safety guidelines.

The ideal candidate should have at least a High School Diploma and two years of retail customer service experience. Effective communication and leadership skills are essential. Flexibility in working hours is also required, including evenings and weekends.

Qualifications

• Minimum 2 years’ experience as a shift lead in a restaurant or similar retail customer service.
• Ability to work varied hours including days, evenings, weekends, and holidays.
• ServSafe Certification required.

Responsibilities

• Assist the GM in leading the team and managing store operations.
• Develop local store marketing plans to enhance brand initiatives.
• Ensure compliance with food safety guidelines.

Skills

Effective communication

Team leadership

Operational excellence

Customer service

Education

High School Diploma or GED Equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Smoothie King (SKFI) is looking for an Assistant General Manager in Lansing, Michigan. This role involves supporting the General Manager in team leadership and operational excellence while ensuring compliance with food safety guidelines.

The ideal candidate should have at least a High School Diploma and two years of retail customer service experience. Effective communication and leadership skills are essential. Flexibility in working hours is also required, including evenings and weekends.