Assistant General Manager: Lead Ops, People & Guest Experience

Smoothie King (SKFI); New Baltimore (MI); On-site; USD 40,000 - 55,000; Full time

Job summary

Smoothie King (SKFI) seeks an Assistant General Manager in New Baltimore, Michigan, to assist the General Manager in leading a team of Team Members and Supervisors. This full-time position demands proactive support for team development, adherence to company policies, and a focus on achieving key performance indicators.

The ideal candidate will possess management experience, strong communication skills, and proficiency in essential office tools. Join us to create a distinctive and welcoming customer experience!

Qualifications

• Must have previous management experience.
• Excellent written and verbal communication skills are required.
• Familiarity with Google Suite and Microsoft Office is important.

Responsibilities

• Assist the GM in managing daily operations and leading the team.
• Recruit, train, and develop high-performing staff.
• Maintain guest service excellence and drive KPI achievements.
• Ensure store cleanliness and uphold safety guidelines.
• Communicate effectively with team and office support.

Skills

Management experience

Communication skills

Proficient in Google Suite

Team-oriented

Self-motivated

Organization skills

Education

High School Diploma or GED Equivalent

Tools

Gmail

Google Calendar

Microsoft Office

Job description

Smoothie King (SKFI) seeks an Assistant General Manager in New Baltimore, Michigan, to assist the General Manager in leading a team of Team Members and Supervisors. This full-time position demands proactive support for team development, adherence to company policies, and a focus on achieving key performance indicators.

The ideal candidate will possess management experience, strong communication skills, and proficiency in essential office tools. Join us to create a distinctive and welcoming customer experience!