Assistant General Manager: Guest Experience & Ops Lead

Appone; Los Angeles (CA); On-site; USD 45,000 - 80,000; Full time

Job summary

Fitness Ventures LLC is seeking an Assistant General Manager for our CRUNCH Fitness location in West Hills, CA. The AGM will assist the General Manager, promote a welcoming, diverse environment, and drive exceptional member experiences at the front desk and beyond.

The role emphasizes staff leadership, policy implementation, and fiscal accountability, including payroll processing and community engagement to grow partnerships and revenue.

Qualifications

• Follows SOPs and policies.
• Assist GM to communicate and implement policies.
• Encourages teamwork and productivity.
• Decisive action when needed.
• Recruitment and hiring of talented staff.
• Payroll processing support.

Responsibilities

• Lead, motivate, and manage a team.
• Drive revenue targets via KPI-driven sales leadership.
• Ensure proper tracking of leads.
• Foster community partnerships with local businesses.
• Address staff and customer issues promptly and professionally.
• Maintain facility cleanliness, safety, and upkeep.

Skills

Leadership & Team Mgmt

Sales Leadership

Hiring & Recruitment

Payroll Processing

Customer Service

Education

High School Diploma or Equivalent

Job description

Fitness Ventures LLC is seeking an Assistant General Manager for our CRUNCH Fitness location in West Hills, CA. The AGM will assist the General Manager, promote a welcoming, diverse environment, and drive exceptional member experiences at the front desk and beyond.

The role emphasizes staff leadership, policy implementation, and fiscal accountability, including payroll processing and community engagement to grow partnerships and revenue.