Assistant General Manager — Guest Experience Leader

Team Car Care Dba Jiffy Lube; Skokie (IL); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

401K with company match

Biweekly bonus incentives

Career advancement opportunities

DailyPay

Uniforms paid for and laundered

Employee discounts

PTO after 180 days

Spot bonuses

Medical/dental/vision insurance

Job summary

Team Car Care Dba Jiffy Lube is hiring an Assistant General Manager in Skokie, IL. The AGM will work with the GM to drive revenue, enhance guest experiences, and lead the service team in a fast-paced retail environment.

The role calls for 1–3 years of retail management, strong communication, and the ability to coach staff, manage inventory, and oversee budgeting and operations. This position is full-time with competitive benefits and opportunities for advancement.

Qualifications

• 1–3 years of retail management experience
• Exceptional oral and written communication skills
• Proven leadership capable of inspiring diverse groups
• Strong business sense in the retail industry
• Ability to read and interpret safety and operating manuals
• Ability to lift and move items up to 50 pounds

Responsibilities

• Drive revenue growth with GM by increasing guest count and core sales metrics
• Coach and develop teammates through training and guidance
• Ensure quality control and adherence to processes
• Manage inventory, cash handling and guest issues with DM support
• Assist GM with budgeting, forecasts and expense controls
• Lead daily team huddles and store meetings to steer toward goals
• Maintain a clean, safe, and presentable service center per standards
• Provide guidance and mentoring to automotive technicians and CSAs

Skills

Retail management

Leadership

Communication skills

Guest-first mindset

Team motivation

Job description

Team Car Care Dba Jiffy Lube is hiring an Assistant General Manager in Skokie, IL. The AGM will work with the GM to drive revenue, enhance guest experiences, and lead the service team in a fast-paced retail environment.

The role calls for 1–3 years of retail management, strong communication, and the ability to coach staff, manage inventory, and oversee budgeting and operations. This position is full-time with competitive benefits and opportunities for advancement.