Assistant General Manager — Guest Experience Leader

United Way of Greenville County; New Orleans (LA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid vacation accrual

Paid sick days

In-house dining credits

Career progression and professional开发

Job summary

Link Restaurant Group is seeking an energetic Assistant General Manager to support daily restaurant operations under the General Manager's supervision. You will lead front-of-house staff, ensure service standards, and maintain guest satisfaction.

The ideal candidate has 1-3 years in a similar role, strong hospitality knowledge, and the ability to manage multiple tasks while upholding the brand's quality. This full-time position offers competitive wages and opportunities for career progression.

Qualifications

• Minimum 1 year in a similar restaurant leadership role.
• Excellent guest service and hospitality knowledge.
• Ability to coordinate multiple tasks while maintaining standards.
• Strong problem-solving and organizational skills.
• Clear verbal and written communication.
• Self-motivated with attention to detail.
• Ability to motivate employees to work as a team.
• Proven track record of staff development.

Responsibilities

• Execute and maintain quality and consistency of food, beverage and service.
• Provide a warm, welcoming atmosphere, attentive, detailed, friendly, and courteous service.
• Proactively interact with restaurant guests; build loyalty and face/name recognition.
• Positively handle guest requests and accept feedback.
• Regularly measure and evaluate service through restaurant service audits, and leveraging guest/employee feedback.
• Maintain highest level of safety, security, sanitation, and cleanliness of restaurant.
• Staff, train and develop guest-focused employees.
• Sound decision making capability.
• Assist with inventory counts, costs, and maintenance as specified by GM.
• Performs other job-related duties as assigned
• Coaches, councils and disciplines employees
• Oversees all Front of House scheduling
• Manages review cycles and Performance reviews
• Responsible for payroll and maintaining employee records

Skills

Strong interpersonal skills

Staff training & development

Guest service excellence

Effective communication

Time management

Team leadership

Problem solving

Attention to detail

Job description

Link Restaurant Group is seeking an energetic Assistant General Manager to support daily restaurant operations under the General Manager's supervision. You will lead front-of-house staff, ensure service standards, and maintain guest satisfaction.

The ideal candidate has 1-3 years in a similar role, strong hospitality knowledge, and the ability to manage multiple tasks while upholding the brand's quality. This full-time position offers competitive wages and opportunities for career progression.