Assistant General Manager

Link Restaurant Group; New Orleans (LA); On-site; USD 45,000 - 55,000; Full time

Job summary

A restaurant group is seeking an energetic Assistant General Manager in New Orleans. This role involves supporting daily operations, managing staff, and ensuring high standards of service and food quality. The ideal candidate will have 1-3 years’ experience in a similar role and possess strong interpersonal and problem-solving skills. Responsibilities include training employees, overseeing schedules, and enhancing guest experience. This position calls for an effective leader capable of multitasking and maintaining operational standards.

Qualifications

• 1-3 years in a similar role required.
• Ability to coordinate multiple tasks while maintaining operations.
• Self-motivated with excellent organizational skills.

Responsibilities

• Execute and maintain food and service quality standards.
• Train and develop guest-focused employees.
• Oversee Front of House scheduling and payroll management.

Skills

Strong interpersonal skills

Problem-solving abilities

Excellent guest service skills

Team motivation

Verbal and written communication skills

Job description

Career Opportunities with Link Restaurant Group

Link Restaurant Group is seeking an energetic, highly motivated Assistant General Manager to join our team. The Assistant General Manager is responsible for supporting the daily business operations under the General Manager's supervision, ensuring that the team delivers the required tasks with the highest quality and standards as set by LRG. The ideal candidate will possess experience in the restaurant industry coupled with strong food knowledge. This individual will manage the staff and operations of the restaurant.

Responsibilities

• Execute and maintain quality and consistency of food, beverage and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged
• Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service
• Proactively interact with restaurant guests; build loyalty and face/name recognition
• Positively handle guest requests and accept feedback
• Regularly measure and evaluate service through restaurant service audits, and leveraging guest/employee feedback
• Maintain highest level of safety, security, sanitation, and cleanliness of restaurant
• Staff, train and develop guest-focused employees
• Sound decision making capability
• Assist with inventory counts, costs, and maintenance as specified by GM
• Performs other job-related duties as assigned
• Coaches, counsels and disciplines employees
• Oversees all Front of House scheduling
• Manages review cycles and performance reviews
• Responsible for payroll and maintaining employee records

Skills & Requirements

• Strong interpersonal skills (motivating, delegation, conflict management)
• 1-3 years in the same or similar role
• Ability to coordinate multiple tasks while maintaining standards of operations
• Strong problem-solving, organization and time management skills
• Excellent guest service and hospitality skills and professional presentation
• Ability to motivate employees to work as a team to ensure that food and service meet high level standards
• Excellent verbal and written communication skills
• Self-motivated with excellent organizational skills and attention to detail
• Excellent planning, organization and follow-up skills
• Must be effective at listening, understanding and clarifying concerns

Physical Demands

The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Link Restaurant Group reserves the right to add or delete duties and responsibilities at the discretion of LRG or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

LRG is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.