Guest Experience & Hospitality Operations Leader

Urban Air Adventure Parks; Denham Springs (LA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading adventure park company is seeking an Assistant General Manager in Denham Springs. This role involves motivating staff, ensuring exceptional customer service, and supervising daily operations. The ideal candidate has over 3 years of management experience in hospitality and demonstrates strong leadership abilities. Responsibilities include team development, scheduling, and maintaining operational standards. A dynamic environment and teamwork expertise are essential, with opportunities to significantly impact customer experiences.

Qualifications

• 3+ years of supervisory or management experience required.
• Experience in hospitality (Theme Parks, Family Entertainment Centers, etc.) is a MUST.
• CPR/First Aid Certification preferred.

Responsibilities

• Cultivate a team environment providing exceptional customer service.
• Assist in hiring, retention, training, and discipline of staff.
• Develop weekly schedules to meet business needs.

Skills

Customer service

Team leadership

Communication skills

Motivational skills

Adaptability

Job description

A leading adventure park company is seeking an Assistant General Manager in Denham Springs. This role involves motivating staff, ensuring exceptional customer service, and supervising daily operations. The ideal candidate has over 3 years of management experience in hospitality and demonstrates strong leadership abilities. Responsibilities include team development, scheduling, and maintaining operational standards. A dynamic environment and teamwork expertise are essential, with opportunities to significantly impact customer experiences.