Assistant General Manager: Guest Experience Leader

Team Car Care West, LLC (US); Alhambra (CA); On-site; USD 55,875,000 - 61,606,000; Full time

Benefits offered by this job

401K with company match

Biweekly bonus

Daily Pay

Employee discount

PTO after 180 days

Uniforms provided and laundered

Job summary

Team Car Care West, LLC (US) is seeking an Assistant General Manager in Alhambra, CA to drive sales growth and guest satisfaction within our service center. The AGM will work with the GM to coach staff, manage operations, and implement training aligned with company standards.

The role focuses on leadership, inventory control, budgeting, and ensuring top quality customer experiences in a fast-paced retail automotive environment.

Qualifications

• One to three years of retail management experience; Professional automotive experience is not required.
• Exceptional oral and written communication skills.
• Proven leadership ability to inspire and motivate diverse groups.
• Ability to analyze, understand, and recommend financial objectives to boost sales and service results.
• Guest First mindset.
• Able to read and interpret safety rules and operational manuals.

Responsibilities

• Lead daily team huddles and store meetings to set direction for goals.
• Manage inventory and product orders to meet business needs.
• Assist GM with budgeting, forecasting, and expense control.
• Provide guidance and mentoring to automotive technicians and CSAs.
• Ensure the service center is clean, safe, and presentable per standards.

Skills

Retail management

Leadership

Communication skills

Financial analysis

Job description

Team Car Care West, LLC (US) is seeking an Assistant General Manager in Alhambra, CA to drive sales growth and guest satisfaction within our service center. The AGM will work with the GM to coach staff, manage operations, and implement training aligned with company standards.

The role focuses on leadership, inventory control, budgeting, and ensuring top quality customer experiences in a fast-paced retail automotive environment.