Assistant General Manager: Guest Experience Growth Lead

Team Car Care West, LLC (US); Pasco (WA); On-site; USD 54,415,000 - 59,926,000; Full time

Benefits offered by this job

401K with match

Biweekly bonuses

Career advancement

DailyPay

Employee discounts

Referral bonuses

Fleet referral bonuses

Medical/dental/vision insurance

PerkSpot discounts

PTO after 180 days

Uniforms provided

Job summary

Team Car Care West, LLC (US) in Pasco, WA is seeking an Assistant General Manager to support a busy service center and drive revenue growth. You will work with the GM to coach staff, deliver exceptional guest experiences, and ensure consistent sales performance in a fast-paced automotive retail setting.

The role requires 1–3 years of retail management, strong communication, and the ability to analyze financial objectives to improve sales and service results.

Qualifications

• 1–3 years of retail management experience.
• Exceptional oral and written communication skills.
• Proven leadership with ability to inspire diverse teams.
• Ability to analyze financial objectives to boost sales and service results.
• Guest-first mindset and strong customer experience focus.

Responsibilities

• Lead daily team huddles and store meetings.
• Assist GM with budgeting, forecasts, and expense controls.
• Oversee inventory and product ordering to meet business needs.
• Coach and mentor automotive technicians and CSAs.
• Ensure cleanliness, safety, and a welcoming guest experience.

Skills

Leadership

Communication

Financial analysis

Guest service

Team development

Tools

POS system

Inventory management

Cash handling

Job description

Team Car Care West, LLC (US) in Pasco, WA is seeking an Assistant General Manager to support a busy service center and drive revenue growth. You will work with the GM to coach staff, deliver exceptional guest experiences, and ensure consistent sales performance in a fast-paced automotive retail setting.

The role requires 1–3 years of retail management, strong communication, and the ability to analyze financial objectives to improve sales and service results.