Assistant General Manager, Food Retail & Café Leadership

Huddle House; Charlotte (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Dental insurance

Employee discounts

Health insurance

Vision insurance

Job summary

Reid's Fine Foods in Charlotte, NC seeks an experienced Assistant General Manager to support daily operations across our specialty retail, café, and foodservice offerings. This hands-on leader thrives in a fast-paced environment while upholding Reid's standards of quality, hospitality, and professionalism.

The ideal candidate has prior management experience in foodservice, retail, or hospitality, with strong leadership, communication, and guest-service skills to engage both guests and staff for

Qualifications

• Previous management experience in foodservice, retail, or hospitality.
• Dependable, detail-obsessed, and open to constructive feedback.
• Able to juggle multiple competing priorities daily.
• Exceptional written and verbal communication skills.
• Engage guests with a commitment to outstanding service.
• Punctual and able to plan and manage scheduling.

Responsibilities

• Inspire and lead the team to deliver Reid's standards of excellence.
• Follow policies to maximize venue potential and profitability.
• Find qualified talent and develop restaurant staff.
• Develop operating improvements to enhance efficiency.
• Lead community outreach to boost awareness and sales.
• Manage store inventory and labor costs to goals.
• Coordinate with managers and drivers to ensure timely deliveries.
• Ensure quality and food safety compliance; Serve Safe knowledge preferred.
• Assist with interviewing, training, and disciplinary actions.

Skills

Leadership

Guest service

Communication

Time management

Staff development

Dependability

Job description

Reid's Fine Foods in Charlotte, NC seeks an experienced Assistant General Manager to support daily operations across our specialty retail, café, and foodservice offerings. This hands-on leader thrives in a fast-paced environment while upholding Reid's standards of quality, hospitality, and professionalism.

The ideal candidate has prior management experience in foodservice, retail, or hospitality, with strong leadership, communication, and guest-service skills to engage both guests and staff for