Assistant General Manager — Fast-Casual Leadership & Growth

Zaxby's; College (AK); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonus eligibility

Medical, dental and vision insurance

401(k) retirement plan

Paid time off

Free meals while working

25% employee meal discount while not工作

Leadership training and development

Opportunities for advancement

Job summary

Hudson Restaurant Group is seeking an Assistant General Manager for a Zaxby’s location to drive daily restaurant operations and guest experiences. You will lead shifts, coach leaders, manage food quality, and ensure safety and brand standards while building a positive, performance-driven culture.

The role involves staffing, training, inventory oversight and collaboration with the General Manager to achieve strong performance and guest satisfaction.

Qualifications

• Must be at least 18 years old.
• One to three years of restaurant-leadership experience preferred.
• Quick-service restaurant experience preferred.
• Ability to lead shifts, coach team members and hold others accountable.
• Strong communication, organization and problem-solving skills.
• Basic understanding of scheduling, inventory, labor and food-cost management.
• Ability to work effectively in a fast-paced environment.
• Ability to work a flexible schedule, including evenings, weekends and holidays as needed.
• ServSafe certification or willingness to obtain it.
• Ability to complete all required Zaxby’s training.

Responsibilities

• Support the General Manager in leading daily restaurant operations.
• Lead shifts and ensure all positions are staffed and operating effectively.
• Maintain high standards for food quality, guest service, cleanliness, accuracy and speed.
• Coach and develop Restaurant Directors, shift leaders and team members.
• Assist with recruiting, onboarding, training and employee retention.
• Build schedules that support business needs and labor-productivity goals.
• Help manage inventory, food costs, waste and product variance.
• Monitor restaurant performance and help implement improvement plans.
• Resolve guest and team-member concerns promptly and professionally.
• Ensure food-safety, workplace-safety and brand standards are followed.
• Complete required checklists, audits and operating routines.
• Support new products, promotions and company initiatives.
• Help create a positive, accountable and performance-driven culture.
• Step in to lead the restaurant when the General Manager is unavailable.

Skills

Leadership

Customer Service

Communication

Team Management

Problem-Solving

Job description

Hudson Restaurant Group is seeking an Assistant General Manager for a Zaxby’s location to drive daily restaurant operations and guest experiences. You will lead shifts, coach leaders, manage food quality, and ensure safety and brand standards while building a positive, performance-driven culture.

The role involves staffing, training, inventory oversight and collaboration with the General Manager to achieve strong performance and guest satisfaction.