Assistant General Manager - Fast-Casual Leader

Applegreen (US) Welcome Centers; Allentown (Lehigh County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA Welcome Centers is seeking an Assistant General Manager to help the General Manager ensure smooth daily operations and lead a team at our travel plazas. The role provides an entry-level managerial path to learn crucial management skills and judgment in a fast-paced hospitality setting.

Responsibilities include supervising staff, delivering feedback, upholding brand standards, managing cash and inventories, and fostering strong customer relationships.

Qualifications

• Strong leadership and management skills with proven ability to motivate and inspire a team.
• Excellent customer service abilities and positive attitude.
• Excellent verbal and communication skills with sharp business acumen.
• Willingness to learn and grow the business.

Responsibilities

• Deliver performance feedback, set goals, foster teamwork, and communicate objectives.
• Oversee day-to-day supervision of non-management staff and assign work.
• Step in when the general manager is absent.
• Motivate staff and maintain morale during tough periods.
• Ensure brand standards and procedures are followed.
• Maintain clean, inviting restaurant appearance and brand compliance.
• Manage cash handling and daily reporting.

Skills

Leadership

Customer service

Communication

People development

Problem solving

Job description

Applegreen USA Welcome Centers is seeking an Assistant General Manager to help the General Manager ensure smooth daily operations and lead a team at our travel plazas. The role provides an entry-level managerial path to learn crucial management skills and judgment in a fast-paced hospitality setting.

Responsibilities include supervising staff, delivering feedback, upholding brand standards, managing cash and inventories, and fostering strong customer relationships.