Assistant General Manager - Fast-Casual Operations Leader

applegreen; Allentown (Lehigh County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA is seeking an Assistant General Manager to support daily operations across its travel plazas, delivering strong leadership and ensuring high standards of service. This entry-level management role offers learning opportunities in operating procedures, staffing, and customer experience.

The position emphasizes coaching teams, maintaining brand standards, and driving performance in a fast-paced environment. Flexibility with scheduling and a focus on safety are essential.

Qualifications

• Strong leadership and motivation of teams.
• Excellent customer service and communication skills.
• Experience in quick service restaurant or similar management.
• Flexibility with work schedule and shifts.
• Basic food safety understanding and practice.
• Ability to lift/push objects over 30 lbs.

Responsibilities

• Lead daily store operations in coordination with General Manager.
• Deliver performance feedback, set goals, and communicate objectives.
• Supervise non-management staff and coaching of shift supervisors.
• Maintain brand standards, cash handling, inventory, and visual appearance.
• Address customer needs and resolve issues promptly to ensure satisfaction.

Skills

Leadership

Customer Service

Verbal Communication

People Management

Flexible Scheduling

Food Safety

Physical Capability

Education

No formal degree required

Job description

Applegreen USA is seeking an Assistant General Manager to support daily operations across its travel plazas, delivering strong leadership and ensuring high standards of service. This entry-level management role offers learning opportunities in operating procedures, staffing, and customer experience.

The position emphasizes coaching teams, maintaining brand standards, and driving performance in a fast-paced environment. Flexibility with scheduling and a focus on safety are essential.