Assistant General Manager - Fairfield

Plamondon Hospitality Partners Llc; North Carolina; On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Performance bonuses

Medical, Dental, Vision, and Life Ins.

Paid Time Off & Holidays

401(k)

Tuition Reimbursement

Job summary

Plamondon Hospitality Partners Llc is seeking a Hotel Assistant General Manager to support the General Manager in overseeing all hotel operations, guest satisfaction, and revenue generation. The role emphasizes staff engagement, HR responsibilities, and delivering service excellence across departments.

Ideal candidates have experience in select-service hotel brands, strong communication and leadership skills, and the ability to manage multiple priorities while maintaining high standards of

Qualifications

• Experience in hotel operations leadership and guest satisfaction.
• Knowledge of human resources, recruitment, and associate development.
• Strong communication, problem-solving, and analytical skills.
• Ability to manage multiple projects and prioritize tasks in a fast-paced environment.
• Proficiency with MS Office suite and common hotel management software.

Responsibilities

• Assist the General Manager in overseeing all hotel operations.
• Support guest satisfaction initiatives and service standards.
• Oversee human resources, staff engagement, and retention efforts.
• Support financial performance, budgeting, and revenue generation.
• Coordinate sales initiatives and cross-departmental collaboration.

Skills

Guest service excellence

Interpersonal communication

Problem-solving

Analytical skills

Team leadership

Microsoft Word/Excel/Outlook/Teams

Tools

Microsoft Word/Excel/Outlook/Teams

Job description

At Plamondon Hospitality Partners, people are the heart of our business. Plamondon Hospitality Partners is currently seeking a Hotel Assistant General Manager to join the team. The Assistant General Manager is responsible for assisting the General Manager in the successful oversight of all operations of the hotel property. Successful oversight includes guest satisfaction, Human Resources, associate engagement and retention, financial performance, and sales and revenue generation.Knowledge, Skills, and Abilities Required:Prior Marriott Select Service or Hilton Select Service experience preferred.Marriott Fosse or Hilton OnQ experience preferred.Exceptional customer service skills, including quality standards for service.Outstanding interpersonal, communication, problem-solving, and analytical skills.Possess the fundamental competencies required for accomplishing work activities with Job Specific Computer Skills, Mathematical Reasoning, Oral Comprehension, Reading Comprehension, and Writing.Ability to contribute both strategically and operationally to facilitate the accomplishment of work goals.Knowledge of principles and procedures for associate recruitment, selection, training and development, compensation and benefits, and labor relations.Ability to build a skilled successful team that works toward guest satisfaction and other established goals.Ability to manage multiple projects and prioritize tasks to meet goals.Proficient in Microsoft Word, Excel, Outlook, Teams, and other similar software packages.Must possess a valid driver’s license, proper insurance coverage, and a reliable vehicle for business-related travel.Ability to perform the physical aspects of the job including sitting, bending, climbing, standing, reaching, and walking for up to 90% of the workday and lifting and carrying up to 60lbs.We offer a competitive salary and generous benefits including:Up to 20% Performance BonusesMedical, Dental, Vision, and Life InsuranceShort- and Long-Term DisabilityPaid Time Off & Holidays401(k)Tuition ReimbursementOur success is driven by the leadership within our hotels, we take great pride in hiring honest, hard-working, reliable people who share our principles. In return, we offer competitive salary and benefits packages. We encourage continuing education by offering tuition reimbursement and consistently providing opportunities for growth and advancement.