Assistant General Manager — Eye Care Leader

MyEyeDr.; Beachwood (OH); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Bonuses & commissions

Medical & dental coverage

Vision discounts

401(k) match

PTO & holidays

Job summary

MyEyeDr. is seeking an Assistant General Manager in Beachwood, OH to lead a team, partner with doctors, and drive financial and customer service success.

The role requires building a high-performing staff, fostering a collaborative culture, and delivering exceptional eyecare experiences for patients. You will manage daily operations, mentor team members, and ensure service standards while supporting growth and profitability in a fast-paced retail-healthcare setting.

Qualifications

• Undergraduate degree or relevant years of experience with 1–2 years serving in a management position (Retail/Hospitality strongly preferred).
• Experience driving business and sales operations in a fast-paced, customer-facing environment.

Responsibilities

• Build and foster a purpose-driven team through recruitment, onboarding, and ongoing training.
• Drive financial success by managing behaviors that affect KPI performance.
• Uphold service standards to increase loyalty, retention, and patient experience.
• Maintain HR policies and compliance to promote a safe, productive work environment.
• Collaborate with doctors, home office support, and team members to ensure a seamless patient experience.
• Lead performance and development in partnership with the General Manager.
• Ensure optical merchandise meets standards and patient requirements.

Job description

MyEyeDr. is seeking an Assistant General Manager in Beachwood, OH to lead a team, partner with doctors, and drive financial and customer service success.

The role requires building a high-performing staff, fostering a collaborative culture, and delivering exceptional eyecare experiences for patients. You will manage daily operations, mentor team members, and ensure service standards while supporting growth and profitability in a fast-paced retail-healthcare setting.