Assistant General Manager: Drive-Thru Ops & Team Leader

Hunter Super Techs - TurnPoint; Sebring (FL); On-site; USD 50,000 - 75,000; Full time

Job summary

SONIC Drive-In in Florida is seeking an Assistant General Manager to support the General Manager, train crew, and ensure clean, safe, and efficient operations with a focus on guest satisfaction.

You will open and close the restaurant, prepare staff schedules, monitor inventory, place orders, hire and develop team members, implement marketing plans, and resolve guest requests promptly. This role requires leadership, strong communication and the ability to multitask under pressure.

Qualifications

• Minimum of two years of restaurant management experience (QSR preferred).
• High school diploma or equivalent required; advanced studies preferred.
• Knowledge of labor laws and health/sanitation regulations.
• Ability to recruit, interview and hire staff.
• Strong leadership, communication and problem-solving skills.

Responsibilities

• Directs and coaches crew, carhops and skating carhops to meet service standards.
• Assists with opening/closing duties and staffing plans.
• Prepares work schedules and adjusts staffing as needed.
• Monitors inventory and places orders within cost-control procedures.
• Maintains employment records and payroll documentation.
• Resolves guest requests promptly and escalates complaints as needed.
• Develops and implements marketing plans to drive sales.
• Interviews and hires restaurant staff.
• Prepares operational reports and action plans for trends.
• Upholds sanitation, safety and uniform standards.

Skills

Leadership

Training

Scheduling

Hiring

Payroll

Customer service

Communication

Problem solving

Multi-tasking

Autonomy

Education

High school diploma or equivalent

Advanced studies in business or restaurant management

Job description

SONIC Drive-In in Florida is seeking an Assistant General Manager to support the General Manager, train crew, and ensure clean, safe, and efficient operations with a focus on guest satisfaction.

You will open and close the restaurant, prepare staff schedules, monitor inventory, place orders, hire and develop team members, implement marketing plans, and resolve guest requests promptly. This role requires leadership, strong communication and the ability to multitask under pressure.