Assistant General Manager at KidSrong Pflugerville

kidstrongcareers; Pflugerville (TX); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Company parties

Opportunity for advancement

Paid time off

Training & development

Free KidStrong membership for your kid

50% off camps and birthday parties

Job summary

KidStrong Pflugerville, TX is seeking an Assistant General Manager who will be second-in-command to the GM, driving center growth, inspiring coaches, and delivering an exceptional experience for kids and families.

You’ll lead sales and growth, manage operations, mentor staff, and ensure top-notch customer service while delivering 5–10 hours of hands-on coaching weekly. The role offers advancement in a high-energy, mission-driven environment.

Qualifications

• Prior coaching or sports experience with kids (15 months–11 yrs) required.
• Comfortable with high-volume outbound calls and hitting sales goals.
• Willing to obtain CPR certification and KidStrong HQ Coach Certification.

Responsibilities

• Lead member acquisition through outbound calls and trial sales.
• Sell and schedule events (camps, parties, community pop-ups).
• Coach, train, and mentor staff; manage the Lead Coach/Sales Manager.
• Oversee center operations, KPIs, and customer service.

Skills

Child development & athletic背景

Sales mindset

Leadership

Physical activity

Tech-savvy

CPR certified

Job description

Benefits:

• Company parties
• Opportunity for advancement
• Paid time off
• Training & development

Are you a high-energy leader who loves coaching kids, driving sales, and building an active, thriving community?

At KidStrong we help kids win at life through dynamic physical, mental, and character-building programs. As our Assistant General Manager, you'll be the second-in-command to the General Manager—driving center growth, inspiring our coaching staff, and delivering an exceptional experience for our kids and families!

Why You’ll Love Working Here

• Competitive Pay: $37,000 – $42,000 / year (Full-Time, ~40 hrs/week)
• Great Perks for Your Family: 1 FREE KidStrong membership for your child + 50% off camps and birthday parties!
• Paid Time Off: PTO + Sick Days
• Career Advancement: Clear pathways for internal growth and leadership development
• Awesome Work Culture: A high-energy, purpose-filled environment where your impact is felt every day

What You’ll Do

1. Sales & Growth

• Lead member acquisition by conducting outbound call drives (75–100 calls/day) to new and interested leads.
• Finalize trial sales and memberships both over the phone and in-center.
• Sell and schedule revenue-boosting events, including Spring/Summer camps, birthday parties, and community pop-ups.

2. Team Leadership & Coaching Culture

• Serve as Manager on Duty (MOD) when the General Manager is off.
• Partner with the GM to onboard, train, evaluate, and mentor coaches using the KidStrong Coach DNA framework.
• Foster a feedback-rich coaching culture ("see something, say something") and model high standards across Slack, email, and center operations.
• Manage the Lead Coach/Sales Manager.

3. Center Operations & Experience

• Track center KPIs, sales numbers, and member retention to make smart operational decisions.
• Deliver top-tier customer service, resolving family inquiries and maintaining strong community relationships.
• Oversee daily, weekly, and monthly center maintenance, equipment safety, and brand standards.

4. Hands-On Coaching (5–10 Hours/Week)

• Deliver the KidStrong curriculum focusing on Brain, Physical, and Character development for kids ages 15 months to 11 years.
• Use the KS Coaches App to track attendance, awards, and student progress.

Who You Are

• Child Development & Athletic Background: Prior coaching/sports experience working with kids (ages 15 mos – 11 yrs) is a must. Pediatric OT/PT experience is a major plus!
• Driven Sales Mindset: Comfortable making high-volume outbound phone calls, closing sales, and hitting performance goals.
• Natural Leader: You lead by example, bring high energy, and embrace a growth, low-ego mindset ("Best Idea Wins!").
• Physically Active: Comfortable working in an active environment (moving through classes, setting up equipment up to 25 lbs, and physically engaging with kids).
• Tech-Savvy: Proficient with Google Workspace/Microsoft platforms and comfortable learning systems like LearnUpon, ADP, CareerPlug, or CRM software.
• Certified: CPR certified (or willing to obtain) and ready to complete KidStrong HQ Coach Certification.

Schedule & Location

• Schedule: Typically 4 weekdays + 1 weekend shift (dependent on center needs).
• Location: In-Person at KidStrong Pflugerville (Austin, TX).

CENTER CULTURE

Work hard. Have fun. Be a little silly. Care deeply.

We bring energy, passion, and purpose every day. We push each other, support each other, and give our best for our kids and families.

Hard-working. Passionate. Energetic. Fun.

That’s us.