Assistant General Manager at KidSrong South Austin

KidStrong Texas; Austin (TX); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Free KidStrong membership for child

50% off camps and birthday parties

Company parties

Paid time off

Training & development

Advancement opportunities

Job summary

KidStrong Texas in Austin is seeking an Assistant General Manager to drive center growth, lead a high-energy coaching team, and deliver an exceptional experience for families. You will be second-in-command to the General Manager, steering sales, events, and daily operations.

This role blends hands-on coaching (5–10 hours weekly) with leadership, performance management, and community-building in a dynamic center environment.

Qualifications

• Leadership and coaching experience in a fast-paced environment.
• Proven sales experience with outbound calls and closing deals.

Responsibilities

• Lead member acquisition through outbound calls (75-100/day).
• Finalize trial sales and memberships over the phone and in-center.
• Sell and schedule events (camps, parties, community pop-ups).
• Serve as Manager on Duty and mentor coaches using the KidStrong framework.
• Track KPIs, maintain customer service, and oversee center operations.
• Hands-on coaching for 5–10 hours per week focusing on KidStrong curriculum.

Skills

Leadership

Sales mindset

Coaching

Customer service

Tech-savvy

Child development

Job description

Benefits:

• Company parties
• Opportunity for advancement
• Paid time off
• Training & development

Are you a high-energy leader who loves coaching kids, driving sales, and building an active, thriving community?

At KidStrong we help kids win at life through dynamic physical, mental, and character-building programs. As our Assistant General Manager, you'll be the second-in-command to the General Manager—driving center growth, inspiring our coaching staff, and delivering an exceptional experience for our kids and families!

Why You’ll Love Working Here

• Competitive Pay: $37,000 - $42,000 / year (Full-Time, ~40 hrs/week)
• Great Perks for Your Family: 1 FREE KidStrong membership for your child + 50% off camps and birthday parties!
• Paid Time Off: PTO + Sick Days
• Career Advancement: Clear pathways for internal growth and leadership development
• Awesome Work Culture: A high-energy, purpose-filled environment where your impact is felt every day

What You’ll Do

1. Sales & Growth

• Lead member acquisition by conducting outbound call drives (75-100 calls/day) to new and interested leads.
• Finalize trial sales and memberships both over the phone and in-center.
• Sell and schedule revenue-boosting events, including Spring/Summer camps, birthday parties, and community pop-ups.

2. Team Leadership & Coaching Culture

• Serve as Manager on Duty (MOD) when the General Manager is off.
• Partner with the GM to onboard, train, evaluate, and mentor coaches using the KidStrong Coach DNA framework.
• Foster a feedback-rich coaching culture ("see something, say something") and model high standards across Slack, email, and center operations.

• Manage the Lead Coach/Sales Manager.

3. Center Operations & Experience

• Track center KPIs, sales numbers, and member retention to make smart operational decisions.
• Deliver top-tier customer service, resolving family inquiries and maintaining strong community relationships.
• Oversee daily, weekly, and monthly center maintenance, equipment safety, and brand standards.

4. Hands-On Coaching (5-10 Hours/Week)

• Deliver the KidStrong curriculum focusing on Brain, Physical, and Character development for kids ages 15 months to 11 years.
• Use the KS Coaches App to track attendance, awards, and student progress.

Who You Are

• Child Development & Athletic Background: Prior coaching/sports experience working with kids (ages 15 mos - 11 yrs) is a must. Pediatric OT/PT experience is a major plus!
• Driven Sales Mindset: Comfortable making high-volume outbound phone calls, closing sales, and hitting performance goals.
• Natural Leader: You lead by example, bring high energy, and embrace a growth, low-ego mindset ("Best Idea Wins!").
• Physically Active: Comfortable working in an active environment (moving through classes, setting up equipment up to 25 lbs, and physically engaging with kids).
• Tech-Savvy: Proficient with Google Workspace/Microsoft platforms and comfortable learning systems like LearnUpon, ADP, CareerPlug, or CRM software.
• Certified: CPR certified (or willing to obtain) and ready to complete KidStrong HQ Coach Certification.

Schedule & Location

• Schedule: Typically 4 weekdays + 1 weekend shift (dependent on center needs).
• Location: In-Person at KidStrong South Austin (Austin, TX).

CENTER CULTURE

At South Austin KidStrong, we’re looking for BIG DAWGS! We want S-tier athletes who show up, bring energy, stay professional, and execute the mission every single day: We help kids win at life. We’re building a culture of accountability, high standards, and people who genuinely care about helping kids become stronger, more confident, and better prepared for life. If you’re ready to work hard, grow with the team, and bring your A-game every day, South Austin is the place for you!