Assistant General Manager at KidSrong Cedar Park

KidStrong Texas; Cedar Park (TX); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Company parties

Advancement opportunities

Paid time off

Training & development

Free KidStrong membership for child

Job summary

KidStrong Cedar Park, TX is seeking an Assistant General Manager to drive center growth, coach staff, and deliver an exceptional experience for kids and families.

You will lead outbound sales, manage events, oversee operations, and mentor coaches while hands-on with the KidStrong curriculum 5–10 hours weekly. This role requires high energy, leadership, and dedication to a thriving community.

Qualifications

• Child development and athletics experience with kids (15 months–11 years).
• Proven ability to close high-volume outbound sales and hit goals.
• Natural leader with energy and growth mindset.
• Physically active and able to move equipment up to 25 lbs.
• CPR certified or willing to obtain; comfortable with coaching culture.

Responsibilities

• Lead member acquisition with outbound calls (75–100/day).
• Finalize trial sales and memberships over phone and in-center.
• Sell and schedule events (camps, parties, community pop-ups).
• Serve as Manager on Duty (MOD) when GM is off.
• Onboard/train/mentor coaches via Coach DNA framework.
• Foster feedback-driven culture via Slack/email/center ops.
• Manage Lead Coach/Sales Manager and drive KPIs.
• Track center KPIs, sales, and member retention.
• Deliver excellent customer service and manage daily operations.

Skills

Leadership

Sales

Coaching

Customer Service

Team Leadership

Operations

Tech Savvy

CPR Certification

Tools

Google Workspace

Microsoft Office

LearnUpon

ADP

CareerPlug

CRM software

Job description

Benefits

• Company parties
• Opportunity for advancement
• Paid time off
• Training & development

Are you a high-energy leader who loves coaching kids, driving sales, and building an active, thriving community?

At KidStrong we help kids win at life through dynamic physical, mental, and character-building programs. As our Assistant General Manager, you'll be the second-in-command to the General Manager—driving center growth, inspiring our coaching staff, and delivering an exceptional experience for our kids and families!

Why You’ll Love Working Here

• Competitive Pay: $37,000 – $42,000 / year (Full-Time, ~40 hrs/week)
• Great Perks for Your Family: 1 FREE KidStrong membership for your child + 50% off camps and birthday parties!
• Paid Time Off: PTO + Sick Days
• Career Advancement: Clear pathways for internal growth and leadership development
• Awesome Work Culture: A high-energy, purpose-filled environment where your impact is felt every day

What You’ll Do

1. Sales & Growth

• Lead member acquisition by conducting outbound call drives (75–100 calls/day) to new and interested leads.
• Finalize trial sales and memberships both over the phone and in-center.
• Sell and schedule revenue-boosting events, including Spring/Summer camps, birthday parties, and community pop-ups.

2. Team Leadership & Coaching Culture

• Serve as Manager on Duty (MOD) when the General Manager is off.
• Partner with the GM to onboard, train, evaluate, and mentor coaches using the KidStrong Coach DNA framework.
• Foster a feedback-rich coaching culture ("see something, say something") and model high standards across Slack, email, and center operations.
• Manage the Lead Coach/Sales Manager.

3. Center Operations & Experience

• Track center KPIs, sales numbers, and member retention to make smart operational decisions.
• Deliver top-tier customer service, resolving family inquiries and maintaining strong community relationships.
• Oversee daily, weekly, and monthly center maintenance, equipment safety, and brand standards.

4. Hands-On Coaching (5–10 Hours/Week)

• Deliver the KidStrong curriculum focusing on Brain, Physical, and Character development for kids ages 15 months to 11 years.
• Use the KS Coaches App to track attendance, awards, and student progress.

Who You Are

• Child Development & Athletic Background: Prior coaching/sports experience working with kids (ages 15 mos – 11 yrs) is a must. Pediatric OT/PT experience is a major plus!
• Driven Sales Mindset: Comfortable making high-volume outbound phone calls, closing sales, and hitting performance goals.
• Natural Leader: You lead by example, bring high energy, and embrace a growth, low-ego mindset ("Best Idea Wins!").
• Physically Active: Comfortable working in an active environment (moving through classes, setting up equipment up to 25 lbs, and physically engaging with kids).
• Tech-Savvy: Proficient with Google Workspace/Microsoft platforms and comfortable learning systems like LearnUpon, ADP, CareerPlug, or CRM software.
• Certified: CPR certified (or willing to obtain) and ready to complete KidStrong HQ Coach Certification.

Schedule & Location

• Schedule: Typically 4 weekdays + 1 weekend shift (dependent on center needs).
• Location: In-Person at KidStrong Cedar Park (Austin, TX).

CENTER CULTURE

KidStrong Cedar Park is the Dream Team! Our center is filled with loud laughter, hard work, compassion for one another, TONS of love for all and we have FUN! You will get to work side-by-side with expert coaches and mentors, who will elevate your life inside and outside of the Cedar Park center. You will also get to experience the joys of watching children reach their goals and watch them grow! Cedar Park is the only center with a pet, as well! Come check us out! We're excited to bring you into our community!