Assistant General Manager at KidSrong Pflugerville

Kidstrong; Pflugerville (TX); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Free family membership

Discounts on camps & parties

Paid time off

Training & development

Job summary

KidStrong Pflugerville is seeking an Assistant General Manager to drive center growth, lead coaches, and deliver an outstanding experience for kids and families in a high-energy, community-focused setting.

You will manage sales, events, operations, and KPI tracking while partnering with the GM to mentor staff and uphold brand standards. This role includes hands-on coaching and daily leadership responsibilities.

Qualifications

• Experience coaching kids aged 15 months to 11 years is required.
• Strong sales and closing skills with outbound calling experience.
• Proven leadership and team-building capabilities.
• Physically active and able to engage with kids during activities.
• CPR certified or willing to obtain certification.

Responsibilities

• Lead member acquisition with outbound calls (75–100/day).
• Close trial sales and memberships over phone and in-center.
• Sell and schedule camps, birthday parties, and events.
• Serve as Manager on Duty when GM is off.
• Onboard, train, and mentor coaches with KidStrong DNA.
• Track KPIs and member retention to guide decisions.
• Deliver the KidStrong curriculum and hands-on coaching (5–10 hrs/week).
• Use KS Coaches App to track attendance and progress.

Skills

Coaching Kids

Sales

Leadership

Outbound Calls

Customer Service

Team Management

Google Workspace

CRM Proficiency

Tools

LearnUpon

ADP

CareerPlug

CRM Software

Job description

Replies within 24 hours

Benefits

• Company parties
• Opportunity for advancement
• Paid time off
• Training & development

Are you a high-energy leader who loves coaching kids, driving sales, and building an active, thriving community?

At KidStrong we help kids win at life through dynamic physical, mental, and character-building programs. As our Assistant General Manager, you'll be the second-in-command to the General Manager—driving center growth, inspiring our coaching staff, and delivering an exceptional experience for our kids and families!

Why You’ll Love Working Here

• Competitive Pay: $37,000 – $42,000 / year (Full-Time, ~40 hrs/week)
• Great Perks for Your Family: 1 FREE KidStrong membership for your child + 50% off camps and birthday parties!
• Paid Time Off: PTO + Sick Days
• Career Advancement: Clear pathways for internal growth and leadership development
• Awesome Work Culture: A high-energy, purpose-filled environment where your impact is felt every day

What You’ll Do

• Sales & Growth
• Lead member acquisition by conducting outbound call drives (75–100 calls/day) to new and interested leads.
• Finalize trial sales and memberships both over the phone and in-center.
• Sell and schedule revenue-boosting events, including Spring/Summer camps, birthday parties, and community pop-ups.
• Team Leadership & Coaching Culture
• Serve as Manager on Duty (MOD) when the General Manager is off.
• Partner with the GM to onboard, train, evaluate, and mentor coaches using the KidStrong Coach DNA framework.
• Foster a feedback-rich coaching culture ("see something, say something") and model high standards across Slack, email, and center operations.
• Manage the Lead Coach/Sales Manager.
• Center Operations & Experience
• Track center KPIs, sales numbers, and member retention to make smart operational decisions.
• Deliver top-tier customer service, resolving family inquiries and maintaining strong community relationships.
• Oversee daily, weekly, and monthly center maintenance, equipment safety, and brand standards.
• Hands-On Coaching (5–10 Hours/Week)
• Deliver the KidStrong curriculum focusing on Brain, Physical, and Character development for kids ages 15 months to 11 years.
• Use the KS Coaches App to track attendance, awards, and student progress.

Who You Are

• Child Development & Athletic Background: Prior coaching/sports experience working with kids (ages 15 mos – 11 yrs) is a must. Pediatric OT/PT experience is a major plus!
• Driven Sales Mindset: Comfortable making high-volume outbound phone calls, closing sales, and hitting performance goals.
• Natural Leader: You lead by example, bring high energy, and embrace a growth, low-ego mindset ("Best Idea Wins!").
• Physically Active: Comfortable working in an active environment (moving through classes, setting up equipment up to 25 lbs, and physically engaging with kids).
• Tech-Savvy: Proficient with Google Workspace/Microsoft platforms and comfortable learning systems like LearnUpon, ADP, CareerPlug, or CRM software.
• Certified: CPR certified (or willing to obtain) and ready to complete KidStrong HQ Coach Certification.

Schedule & Location

• Schedule: Typically 4 weekdays + 1 weekend shift (dependent on center needs).
• Location: In-Person at KidStrong Pflugerville (Austin, TX).

CENTER CULTURE

Work hard. Have fun. Be a little silly. Care deeply.

We bring energy, passion, and purpose every day. We push each other, support each other, and give our best for our kids and families.

Hard-working. Passionate. Energetic. Fun.

That’s us.

Compensation: $37,000.00 - $42,000.00 per year

KidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals.

Our People

• Want to work with great people
• Want personal and professional growth
• Want to make an impact

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.