Assistant General Manager

Rusty Hooks; Southport (NC); On-site; USD 58,000 - 78,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Paid time off

Training & development

Job summary

Rusty Hooks Dockside Grill in Southport, NC is seeking an Assistant General Manager to lead daily operations, coach staff, and deliver exceptional guest experiences. This leadership role offers opportunities to shape service standards, manage costs, and drive team performance in a fast-paced coastal setting.

Ideal candidates bring 2+ years of hospitality management, strong communication, and proficiency with POS systems. Flexibility for evenings, weekends, and holidays is essential.

Qualifications

• 2+ years in restaurant or hospitality management.
• Strong leadership with ability to motivate and develop a team.
• Excellent communication and interpersonal skills.
• Proficiency in POS systems and basic restaurant operations software.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Food Handler Certification or ServSafe Manager Certification preferred.
• Proven ability to manage multiple priorities in a high-volume environment.

Responsibilities

• Oversee daily operations in partnership with the General Manager to ensure smooth service.
• Supervise, coach, and motivate front-of-house and back-of-house staff to high performance standards.
• Monitor inventory, ordering, and vendor relationships to control costs and reduce waste.
• Ensure compliance with health, safety, and sanitation regulations at all times.
• Handle guest concerns and resolve issues promptly to maintain satisfaction.
• Assist with scheduling, hiring, onboarding, and training of team members.
• Support financial reporting, cash handling, and end-of-day reconciliation procedures.

Skills

Leadership

Staff coaching

Communication

POS systems

Schedule management

Food safety

Tools

POS software

Job description

Benefits

• Employee discounts
• Flexible schedule
• Free food & snacks
• Health insurance
• Paid time off
• Training & development

About the Role

Rusty Hooks Dockside Grill is looking for a driven and experienced Assistant General Manager to join our team in the charming coastal town of Southport, NC. This is an exciting opportunity to step into a leadership role where you'll help shape the guest experience, support daily operations, and grow alongside a passionate team. If you thrive in a fast-paced environment and love leading people, we want to hear from you!

Responsibilities

• Assist the General Manager in overseeing daily operations to ensure smooth and efficient service
• Supervise, coach, and motivate front-of-house and back-of-house staff to maintain high performance standards
• Monitor inventory, ordering, and vendor relationships to control costs and reduce waste
• Ensure compliance with health, safety, and sanitation regulations at all times
• Handle guest concerns and resolve issues promptly to maintain exceptional customer satisfaction
• Assist with scheduling, hiring, onboarding, and training of team members
• Support financial reporting, cash handling, and end-of-day reconciliation procedures

Requirements

• 2+ years of experience in a restaurant or hospitality management role
• Strong leadership skills with the ability to motivate and develop a team
• Excellent communication and interpersonal skills
• Proficiency in POS systems and basic restaurant operations software
• Ability to work flexible hours including evenings, weekends, and holidays
• Food Handler Certification or ServSafe Manager Certification preferred
• Proven ability to manage multiple priorities in a high-volume environment

About Us

Rusty Hooks Dockside Grill is a beloved local staple in Southport, NC, known for delivering great food, good vibes, and an unforgettable coastal experience. Our guests keep coming back for the warm atmosphere and quality that we pour into everything we do. We take pride in building a team that feels like family - a place where hard work is recognized and careers are built.