Front of House Manager

Rusty Hooks; Southport (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Paid time off

Job summary

Rusty Hooks Dockside Grill in Southport, NC seeks an energetic Front of House Manager to lead our dining room team and ensure exceptional guest experiences in a busy coastal setting.

You will hire, train, schedule, and supervise servers, hosts, and bartenders, while coordinating with the kitchen to maintain smooth service and standards. Join our passionate team committed to hospitality and growth.

Qualifications

• 2+ years of restaurant management or FOH supervisory experience.
• Strong leadership and guest relations skills.
• Excellent communication and team motivation abilities.
• Proficiency with POS systems and restaurant tech.
• Availability to work nights, weekends, and holidays.
• Certification training in food safety preferred (see education).

Responsibilities

• Oversee front of house operations to ensure exceptional guest experience.
• Hire, train, schedule, and manage FOH staff including servers, hosts, and bartenders.
• Monitor dining room flow, table turns, and guest satisfaction.
• Collaborate with kitchen and back of house to maintain service standards.
• Handle guest concerns and special requests professionally.
• Manage opening/closing procedures, cash handling, and daily reporting.
• Uphold health, safety, and sanitation standards per local regulations.

Skills

Restaurant management

Leadership

Guest relations

Communication

POS systems

Scheduling

Problem solving

Education

Food Handler Certification

ServSafe Manager Certification

Tools

POS software proficiency

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Free food & snacks
• Health insurance
• Paid time off

About the Role:

Rusty Hooks Dockside Grill is looking for an energetic and experienced Front of House Manager to lead our team in the charming coastal town of Southport, NC. This is your chance to bring your hospitality expertise to a dynamic environment where great food, great people, and great vibes come together. If you thrive in a fast-paced setting and love creating memorable guest experiences, we want to hear from you!

Responsibilities:

• Oversee all front of house operations to ensure a seamless and exceptional guest experience
• Hire, train, schedule, and manage FOH staff including servers, hosts, and bartenders
• Monitor dining room flow, table turns, and guest satisfaction during service
• Collaborate with kitchen and back of house teams to maintain smooth communication and service standards
• Handle guest concerns, complaints, and special requests with professionalism and urgency
• Manage opening and closing procedures, cash handling, and daily reporting
• Uphold health, safety, and sanitation standards in compliance with local regulations

Requirements:

• 2+ years of restaurant management or front of house supervisory experience
• Strong leadership skills with the ability to motivate and develop a team
• Excellent communication and guest relations skills
• Proficiency with POS systems and basic restaurant technology
• Ability to work nights, weekends, and holidays in a high-volume environment
• Food Handler Certification or ServSafe Manager Certification preferred
• Positive, solutions-oriented attitude with a passion for hospitality

About Us:

Rusty Hooks Dockside Grill is a beloved destination in Southport, NC, known for delivering an authentic coastal dining experience that keeps guests coming back time and again. Our team is passionate about great food, warm hospitality, and building a workplace culture where everyone feels valued. Join us and become part of a crew that takes pride in what they do — both on and off the clock.