Assistant General Manager

Massage Envy; Sherwood Forest (MS); Presencial; USD 23.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonuses & commissions

Medical plan

Dental plan

Vision plan

401(k)

Referral bonus

Employee assistance program

Flexible schedule

Training program

Product discount 25%

Descripción de la vacante

Massage Envy Maywood-1220 E. Northside Dr. Suite 280 Jackson, MS 39211 is hiring an Assistant General Manager to lead daily operations, drive membership and retail sales, and manage a team of massage therapists and sales staff.

The role emphasizes building a strong team culture, delivering exceptional member experiences, and maintaining a high-quality clinic environment with timely reporting, scheduling, and inventory management.

Formación

• Experience managing and/or selling in a personal service setting (spa/salon/gym) preferred.
• Natural leader who can motivate and coach a team.
• Ability to handle tough conversations professionally.
• Builds a strong workplace culture where employees feel valued.
• Sets goals, prioritizes work, and analyzes business performance.

Responsabilidades

• Overseeing and managing the daily operations of the clinic.
• Achieving all membership and retail sales goals; managing sales associates and massage therapy staff.
• Training and monitoring performance of sales associates; creating and maintaining staff and therapist schedules.
• Providing excellent service to members and guests by answering calls, setting appointments, greeting arrivals, and selling memberships.
• Maintaining a professional and impeccable clinic environment for employees and guests.
• Generating sales reports, payroll, bank deposits, inventory, and ordering supplies.
• Management, sales, and/or marketing experience is helpful; sales in service/retail preferred.
• Communicating expectations to staff and relaying information to the Clinic Administrator.
• Acting as a competent trainer and motivator.

Conocimientos

Management experience

Sales experience

Leadership

Communication skills

Descripción del empleo

Where Better Careers Begin!

Massage Envy Maywood-1220 E. Northside Dr. Suite 280 Jackson, MS. 39211

Are you a natural leader who loves to inspire others to succeed?

At the Massage Envy Maywood franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

Massage Envy is looking to hire an Assistant General Manager

• Overseeing and managing the daily operations of the clinic.
• Achieving all membership and retail sales goals. Managing sales associates and massage therapy staff.
• Training and monitoring the performance of sales associates. Creating and maintaining staff and therapist work schedules.
• Providing excellent service to members/ guests by answering phone calls, setting appointments, greeting members/ guests upon arrival and selling memberships.
• Maintaining professional and impeccable clinic environment for employees and members/ guests.
• Generating sales reports, payroll, bank deposits, maintaining inventory and ordering supplies.
• Management, sales and/or marketing helpful. Sales experience in service/retail industry.
• Ability to effectively communicate expectations to staff and create winning a team. Able to communicate up-line information to Clinic Administrator.
• Competent trainer and motivator.

Perks & Pay:

• Competitive base pay plus bonuses and commissions ($17-$19/hour)
• Medical, Dental and Vision plans with employer contribution
• Matching 401(k) after 12 months
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• 25% off all products

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests