Assistant General Manager

Massage Envy; McClane City (LA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

401(k) matching after 12 months

Referral bonus program

Employee Assistance Program

Flexible schedule

Product and service training

25% off products

Job summary

Massage Envy Slidell is hiring an Assistant General Manager to lead daily clinic operations, drive membership and retail sales, and manage a team of service professionals.

You will train staff, schedule therapists, answer calls, greet guests, and maintain a welcoming, high-quality spa environment while delivering exceptional member experiences. The role offers competitive pay with bonuses and robust benefits, including healthcare, retirement plans, and flexible scheduling.

Qualifications

• Management and/or sales experience in personal service environments preferred.
• Massage industry experience is a plus but not required.
• Strong leadership, coaching, and relationship-building skills.
• Ability to communicate expectations and relay information upward.
• Proactive in creating a positive workplace culture.
• Goal-oriented with ability to analyze business performance.

Responsibilities

• Overseeing and managing daily clinic operations.
• Achieving membership and retail sales goals; manage sales staff.
• Train and monitor performance; schedule staff and therapists.
• Answer calls, set appointments, greet members, sell memberships.
• Maintain professional clinic environment.
• Generate sales reports, payroll, deposits, inventory, supplies.
• Collaborate with Clinic Administrator and provide leadership.

Skills

Leadership

Sales experience

Training

Communication

Staff scheduling

Job description

Where Better Careers Begin!

Massage Envy Slidell- 126 Town Center Pkwy Slidell, LA 70458

Are you a natural leader who loves to inspire others to succeed?

At the Massage Envy Slidell franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

Massage Envy is looking to hire an Assistant General Manager

• Overseeing and managing the daily operations of the clinic.
• Achieving all membership and retail sales goals. Managing sales associates and massage therapy staff.
• Training and monitoring the performance of sales associates. Creating and maintaining staff and therapist work schedules.
• Providing excellent service to members/guests by answering phone calls, setting appointments, greeting members/guests upon arrival and selling memberships.
• Maintaining professional and impeccable clinic environment for employees and members/ guests.
• Generating sales reports, payroll, bank deposits, maintaining inventory and ordering supplies.
• Management, sales and/or marketing helpful. Sales experience in service/retail industry.
• Ability to effectively communicate expectations to staff and create winning a team. Able to communicate up-line information to Clinic Administrator.
• Competent trainer and motivator.

Perks & Pay:

• Competitive base pay plus bonuses and commissions ($17-$19/hour)
• Medical, Dental and Vision plans with employer contribution
• Matching 401(k) after 12 months
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• 25% off all products

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

*ME SPE Franchising, LLC ("ME SPE") is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC ("MEF"), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.