Assistant General Manager

Goldfish Swim School; Santa Ana (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid training

Employee discounts

Flexible schedule

Competitive pay

Supportive team environment

Leadership growth opportunities

Job summary

Goldfish Swim School is seeking an Assistant General Manager in Santa Ana. You will oversee daily operations, lead staff, and ensure safety and quality of instruction while fostering a fun, positive workplace culture.

Training occurs at the Santa Ana location through December 2026, then relocation to Yorba Linda. You’ll recruit and mentor staff, coordinate scheduling and customer service, and drive engagement with families and the community.

Qualifications

• High school diploma or GED required; bachelor's degree preferred.
• 2+ years in a management/supervisory role.
• Experience as lifeguard, swim instructor, youth coach, or childcare provider.
• Certifications in Lifeguard, CPR, First Aid, AED, and CPO or willingness to obtain.

Responsibilities

• Oversee day-to-day swim school operations per SOPs.
• Lead staff, support families, maintain safety and quality.
• Recruit, train, and mentor new staff.
• Ensure high-quality swim instruction and preparedness.
• Manage staff events and engagement activities.
• Support sales and marketing initiatives.
• Oversee retail and vending areas; inventory and pricing.
• Maintain Emergency Action Plan and safety standards.

Skills

Leadership

Customer service

Staff management

Recruiting

Team mentoring

Education

High school diploma or GED

Bachelor's degree or higher preferred

Tools

Lifeguard certification

CPR certification

First Aid certification

AED certification

Certified Pool Operator (CPO)

Job description

Benefits:

• Paid Training
• Employee discounts
• Flexible schedule

IMPORTANT: This position will train at our Santa Ana swim school through December 2026. Following the training period, the position will permanently transfer to our new location, currently under construction, at 20459 Yorba Linda Blvd., Yorba Linda, CA 92886.

Job Type: Full-time
FLSA Status: Non-Exempt

Schedule: Includes weekday and weekend shifts
Work Location: In person.

Why Join Us?

When you walk into Goldfish Swim School, it’s not just the bright colors, tropical vibes, and happy kids that stand out—it’s the energy. There’s a real sense of purpose. We’re not just teaching kids to swim; we’re changing lives, building confidence, and creating a culture where people love to work.

As an Assistant General Manager, you’ll play a key leadership role in helping our school operate smoothly and successfully while making an impact on both kids and your team.

Perks & Benefits

• Competitive pay
• Supportive, team-oriented environment
• Leadership growth opportunities
• Paid training
• Flexible scheduling
• The chance to make a real difference—every single day

Your Role: Assistant General Manager

You’ll oversee the day-to-day operations of the swim school, making sure everything runs safely, smoothly, and up to Goldfish standards. You’ll lead staff, support families, and keep the facility operating at a high level while fostering a fun and positive workplace culture.

Key Responsibilities

• Oversee daily school operations according to Goldfish Swim School’s Standard Operating Procedures
• Support the General Manager and department managers with class scheduling, student progress tracking, and customer service
• Lead and manage the team to ensure high performance, team morale, and exceptional service
• Assist in recruiting, training, and mentoring new staff
• Maintain a high standard of swim instruction and staff preparedness
• Plan and lead staff events and employee engagement activities
• Support sales and marketing initiatives
• Help manage retail and vending areas, including inventory and pricing decisions
• Troubleshoot and maintain pool operations, ensuring safety and cleanliness standards are met
• Train and implement emergency procedures and oversee the Emergency Action Plan
• Maintain current certifications and stay up to date on industry best practices

Qualifications

• High school diploma or GED required. Bachelors degree or higher preferred
• 2+ years of experience in a management/supervisory position required.
• Experience as either a certified lifeguard, swim instructor, youth sports coach, camp counselor, or childcare provider required
• Lifeguard, CPR, First Aid, AED, and Certified Pool Operator (CPO) certifications or willingness to obtain required.
• Bilingual (English/Spanish) a plus but not required.
• Enthusiastic, positive, and committed to creating a safe, engaging learning environment

Work Environment:

While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

Tropical Vibes & Impacting Lives

When you join Goldfish, you become part of something meaningful. You’re shaping lives, building skills, and creating joyful experiences for children and their families. You'll also develop as a leader and grow your career in a company that invests in you.