Assistant General Manager

Goldfish Swim School - Sarpy County; Papillion (NE); On-site; USD 48,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Training & development

Bonus based on performance

Signing bonus

Job summary

Goldfish Swim School - Sarpy County is seeking an Assistant General Manager to oversee daily operations, staff, and guest experience. You will manage pool operations, cash handling, customer service, and private party operations while ensuring safety and quality standards are met.

The role requires leadership experience, the ability to work with children, and strong communication skills. Training is provided; advancement opportunities exist with the rapid growth of the network.

Qualifications

• High school diploma or GED is required; Bachelor’s degree preferred.
• Two+ years of management or leadership experience preferred.
• Two+ years as a swimming instructor preferred.
• Lifeguard, CPR/AED and First Aid certifications required; shallow water attendant recommended.

Responsibilities

• Direct daily operations following GSS SOPs.
• Assist General Manager and department managers with daily tasks.
• Manage staff to ensure productivity, performance and engagement.
• Train aquatics staff to provide quality swim instruction and oversee class scheduling.
• Oversee sales, marketing training and retail/vending departments.

Skills

Leadership

Interpersonal communication

Organizational skills

Weekend availability

Ability to work with children

Customer service

Education

High school diploma or GED

Bachelor’s degree preferred

Lifeguard certification

CPR/AED certification

First Aid certification

Job description

Benefits:

• Competitive salary
• Employee discounts
• Flexible schedule
• Training & development
• Bonus based on performance
• Signing bonus

Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We’re a rapidly growing, award winning franchise that is not your typical company! We change lives. We help children reach their goals. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.
Benefits:

• Leadership roles
• Flexible hours
• Great pay
• Valuable work experience
• Increased social opportunities
• Future references/referrals
• After 90 days of reliable attendance-$1000 signing bonus.

Requirements:

• Ability to work with children
• Excellent interpersonal communication and organizational skills
• Weekend availability required
• Must have 2+ years management or leadership experience
• Must pass background examinations (included with training)

Job Title: Assistant General Manager
Reports to: General Manager
FLSA Status: Exempt
Summary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations and workplace employee activities.

Duties and Responsibilities:

• Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures.
• Assists General Manager and department managers with fulfillment the daily tasks.
• Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction.
• Trains and oversees aquatics department to provide superior swim instruction to the students of GSS. Interacts with Deck Supervisors and Golden Teachers on issues related to class scheduling, student progress, customer service and employee performance and training.
• Provides sales and marketing training to all qualified sales staff.
• Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved.
• Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained.
• Gains knowledge and experience in the Links software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.
• Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment.
• Initiates and oversees workplace employee activities (”Fun” Department) with the goal of achieving improved employee satisfaction.
• Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and trains all current staff on the GSS EAP.
• Maintains current certifications and stays up-to-date professionally on the aquatics and management field.
• Fulfills other duties and responsibilities as assigned by the Employer.

Education/Experience: High school diploma or GED is required. Bachelor’s degree or higher preferred. Experience as a certified lifeguard, youth sports instructor/coach, camp counselor and/or childcare provider required. Two or more years management experience preferred. Two or more years as a swimming instructor preferred.

Certificates and Licenses: Lifeguard, CPR/AED and first Aid certification required. Shallow water attendant highly recommended.

Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.