Assistant General Manager

TownePlace Suites Knoxville Cedar Bluff; Knoxville (TN); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Telehealth

Daily Pay

401(k) plan

Career growth

Job summary

TownePlace Suites Knoxville Cedar Bluff is seeking an Assistant General Manager to partner with the General Manager in leading daily hotel operations. The role emphasizes people, product, and profit, with a focus on guest satisfaction and team leadership.

You will lead department heads, foster open communication, set goals, monitor performance, and drive profitable, smooth hotel operations while maintaining a high-quality guest experience from arrival to departure.

Qualifications

• Previous management and guest service experience.
• A positive attitude and attention to detail.
• Strong organizational and communication skills.
• A team-first mindset — you love collaboration!
• Professional written and verbal communication skills.
• Physical ability to stay active during your shift (standing, walking, lifting up to 25 lbs).
• 1–2 years of leadership experience preferred
• 3–5 years in hospitality preferred
• College degree a plus, but not required — we value experience and energy!

Responsibilities

• Lead and support department heads across the hotel.
• Build strong, positive relationships with your team through open communication and timely response of all items concerning their areas of supervision.
• Help set goals, create action plans, and celebrate progress.
• Monitor performance on a set schedule and report wins (and challenges) to the GM and their effect on profitability and stability of hotel operations.
• Keep our guests happy by ensuring a safe, high-quality experience from check-in to check-out.

Skills

Leadership

Guest service

Team building

Communication

Organizational skills

Education

College degree preferred

Job description

We're Hiring an Assistant General Manager for our thriving hotel!
Be the heartbeat of our hotel team!

Full Time | Salaried | Exempt

Are you a motivated go-getter, passionate about hospitality and ready to take the next big step in your leadership journey? We're on the lookout for a dynamic, driven, Assistant General Manager who thrives in a fast-paced environment and knows how to inspire a team to deliver exceptional guest experiences.

As our Assistant General Manager, you'll work closely with the General Manager to keep the hotel running smoothly, efficiently, and with a smile. Your focus? People. Product. Profit. In that order!

Why You’ll Love Working with Us:

• Competitive Pay (based on your experience)
• Health, Dental, Vision & Life Insurance
• Free Telehealth services
• 401(k) plan & Daily Pay access — because payday should be on your terms
• A chance to grow in your hospitality career with a team that supports you

What You’ll Be Doing:

• Lead and support department heads across the hotel
• Build strong, positive relationships with your team through open communication and timely response of all items concerning their areas of supervision
• Help set goals, create action plans, and celebrate progress
• Monitor performance on a set schedule and report wins (and challenges) to the GM and their effect on profitability and stability of hotel operations
• Keep our guests happy by ensuring a safe, high-quality experience from check-in to check-out

What You Bring to the Table:

• Previous management and guest service experience
• A positive attitude and attention to detail
• Strong organizational and communication skills
• A team-first mindset — you love collaboration!
• Professional written and verbal communication skills
• Physical ability to stay active during your shift (standing, walking, lifting up to 25 lbs)
• 1–2 years of leadership experience preferred
• 3–5 years in hospitality preferred
• College degree a plus, but not required — we value experience and energy!

Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Source: Gibson Hotel Management